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Follow on Google News | Neeyamo Goes Live with SAP® SuccessFactors® Employee Central Service Center in Three CountriesNeeyamo Inc., today announced that it has gone live with the SAP SuccessFactors Employee Central Service Center solution across
By: Neeyamo Inc. Launched recently, SAP SuccessFactors Employee Central Service Center is a feature-rich HR Helpdesk (http://www.neeyamo.com/ "As one of the first go-lives for SAP SuccessFactors Employee Central Service Center globally, Neeyamo is extremely pleased with the solution," said David AKP, chief mentor at Neeyamo. "It empowers our employees to have access to efficient self-service, while allowing our HR support to be more responsive and real time." "Neeyamo's successful implementation of SAP SuccessFactors Employee Central Service Center clearly demonstrates our partners' and customers' trust in the product to use it themselves as early adopters," said Andreas Fink, director of Solution Management HR Shared Services at SAP. "We look forward to helping our customers build a competitive differentiator in people services using the service center solution." The SAP SuccessFactors Employee Central Service Center solution offers unparalleled flexibility and multichannel customer service to employees via phone, email, chat and tickets. The solution can help prioritize the most important issues and route tickets to the right team members in order to craft the best responses. It has built-in analytics to help operations management track key performance indicators (KPIs) and understand emerging patterns. Developed specifically for HR organizations, the solution provides single sign-on, a more seamless workflow experience and privacy features to help protect confidentiality of sensitive employee data. The service center has sophisticated routing mechanisms and machine learning for intelligent responses, with a simple, powerful and engaging interface. To learn more, visit http://www.successfactors.com/ About Neeyamo Neeyamo Inc. is a complete provider of end-to-end [CKC3] human resources outsourcing (HRO) services. Neeyamo, an SAP partner providing business process outsourcing (BPO) services for SAP SuccessFactors solutions, offers implementations of SAP SuccessFactors solutions, on-demand administration, and extensions to customers' solutions using SAP HANA® Cloud Platform extensions for SAP SuccessFactors solutions. In addition, Neeyamo offers full-scope global payroll solutions in 90+ countries and background verification services in 198 countries - all of which integrate with SAP SuccessFactors solutions. To learn more, visit www.neeyamo.com/ ### SAP, SuccessFactors, SAP HANA and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See www.sap.com/ SAP Forward-Looking Statement Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," End
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