Leading Pharmacy Supermarket Chain with Matrix Office-in-a-Box

VADODARA, India - April 6, 2016 - PRLog -- With a mission to create India's most respected chain of Pharmacies and wellness stores, Wellness Forever is committed towards round-the-clock availability of medicines, community pharmacies and a smile for all.

Case Introduction

Wellness Forever is strongly dependent on robust IT and communication systems that run 24/7 in order to fulfil its social promises. All the stores must remain connected with each other for voice communication, sale & inventory data exchange and surveillance of store locations with centralized administration.

In the expanding business scenario, connecting new store locations with central office for inter-store calling and data sharing was the biggest challenge for IT administrators. At the same time supermarket stores required IP-PBX for in-store communications, capable of providing cost-effective PSTN and GSM trunk dialling along with Site-to-Site IP telephony. Admin executives and IT staff required mobile extension solution for such dynamic workplaces. Matrix provided Wellness Forever with All-in-One Office Solution to connect the stores through VoIP network, Mobility solution for staff and connectivity between stores through IPsec VPN.

Challenges

·         Connecting 45+ stores spread across Mumbai and Pune

·         Huge telecom overhead of branch-to-branch calling

·         Lack of collaboration and information sharing between stores

·         Ensuring safety with remote access of surveillance systems

Solution

Matrix NAVAN CNX200 - Converged Voice and Data Solution

·         All-in-One IP-PBX, Data Routing, Wireless, Internet VPN and Security Features

·         Branch-to-branch Intercom over IP Telephony

·         Connected Branches for Data Communications over IPsec VPN

·         Remote Access of IP Surveillance Systems at Central Office

·         Mobility for Staff with Built-in Wi-Fi and Mobile Softphone Application

 Results

·         Eliminated the Need of PSTN lines for Inter-Branch Calling

·         GSM and PSTN Trunks for Least Cost Mobile and Landline Calls

·         Site-to-Site IPsec VPN Enabled Secure Data Exchange over Internet

·         Enabled Executives & Admin for Anywhere connect using SPARSH M2S (Mobile Softphone for Android/iPhone with Presence, IM, Video Calling Features)

·         Centralized Administration of Branch Office Surveillance Systems

·         Increased Professional Visibility with Voice Mail and Auto-Attendant

 Contact: MATRIX COMSEC

394 GIDC, Makarpura, Vadodara
+91 9998755555

http://www.MatrixComsec.com