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Headquarter Toyota Named Recipient of Prestigious National Award
Headquarter Toyota is a Hispanic-owned, family-owned business that has been serving its customers and the Miami community for 25 years.
By: Headquarter Toyota
Headquarter Toyota is the only 2015 President's Cabinet dealer in Florida and has received this honor for the past three consecutive years, seven times in total since 2006.
"At Headquarter Toyota, there is nothing more important to us than providing world-class customer service," said Jeronimo Esteve, CEO at Headquarter Toyota. "This award is something we take a lot of pride in, and we strive to continuously exceed the expectations of our guests. We are a family business, so that's how we're used to treating people…like family."
In the past 25 years the dealership has handled over 1 million customer visits and constantly aims to operate with pride, respect, optimism and integrity to the highest levels of the auto industry, Esteve said. In order to guarantee top-notch customer service, Headquarter Toyota's associates are required to take The Ritz-Carlton Excellence in Management course, which is provided through The Ritz Carlton Leadership Center.
"We are proud to have this honor awarded to one of our strong dealer customers," said Ed Sheehy, President of Southeast Toyota Distributors. "This exemplifies Toyota's ongoing commitment to superior service and our dedication to provide customers with an exceptional experience."
Headquarter Toyota is a Hispanic-owned, family-owned business that has been serving its customers and the Miami community for 25 years. Its Toyota Certified Body Shop is open seven days a week. For more information visit 5895 N.W. 167th Street in Miami, Florida or visit www.headquartertoyota.com.