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Follow on Google News | BridgeWays introduces new Change Management feature to its cloud-based/SaaS solution-TibannaBy: BridgeWays Software The Change Management feature will enable IT administrators to: · Easily create a process for resolution from an already received alert - allowing for better management of issue resolution. · Create a plan and set up a process of approvals before assigned administrators resolve an issue or implement change - allowing senior management to assess risk first. · View a visual timeline of important milestones right within the Change Management dashboard - allowing administrators to easily see progress. · Access a detailed history of actions performed - allowing for an examination or review of steps taken for purposes of future planning and problem solving. "In the IT ecosystem," said Simon Skinner, MVP and CTO at BridgeWays, "there's lots of dependencies and once you implement one change it can impact something else. This is why we built a change management feature into Tibanna. Administrators and senior managers need to understand risks and have a test plan before rolling out new software or fixing problems. Planning is essential." Tibanna is a cloud-based IT monitoring solution that uses Microsoft's System Center Operations Manager (SCOM) in the back-end to provide proactive alert generation-allowing IT administrators to proactively monitor a computer network and thereby reduce the risk of unplanned system downtime. Features include alert generation, access to an alert knowledgebase, computer health-state monitoring, ticketing system and more. Using Tibanna will let administrators gain the upper hand in responding to common IT challenges. To find out more information, visit http://www.tibanna.com End
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