Research Agency selects AMANDA as the leader in Municipal Case Management Software

March 15, 2016 - PRLog -- The City of Hamilton, ON, conducted a market scan of Case Management Systems that were best suited to automate workflows at ten of the City's Departments.

CSDC's AMANDA Case Management Platform received the highest ratings in an independent report by one of the top consulting services companies in Canada and North America. AMANDA was the clear leader in 7 of the 11 objective criteria used for the evaluation. It came close on 2 other factors.

The Case Management Software offerings from five leading companies in the market were thoroughly studied in this report. Based on the needs of the City, eleven distinct criteria were used to evaluate the software.

The Planning & Economic Development Department at the City of Hamilton, which initiated this survey, deals with the workflow and processes in ten departments and divisions, that include:

   Permitting
   Municipal by-law enforcement
   Licensing approval and enforcement
   Development planning and approvals
   Construction and inspections; zone verifications and by-law reviews
   Site servicing
   Economic development
   Tourism
   Arts
   Events

Of the five companies surveyed, AMANDA from CSDC Systems demonstrated its strengths in 7 out of 11 categories where it received the highest scores:

   Vendor/Product Info - 95%
   Software Integration - 85%
   Licensing Management - 95%
   Citizen Request and Response - 93%
   Plan and Document Review - 87%
   Mobile Operations - 75%
   Task and Personnel Management - 90%

You can read the top line findings of this report on our Blog http://www.csdcsystems.com/en/resources/blogs/independent...

This research report by CIMA Consulting/ Yoush will please thousands of AMANDA users in the US and Canada. It will reinforce their investment decision and faith in this powerful Case Management Platform from CSDC Systems. Hopefully, it will also enhance the decisions of prospective governments seeking Integrated Permitting, Licensing, and Compliance Software that's best suited to their County, City and State needs.

About CSDC

CSDC provides the most empowering Case Management & Process Automation platform for Governments and Regulatory Agencies. Independent research shows that CSDC's AMANDA is the best Municipal Case Management Software. AMANDA helps you develop sophisticated apps in weeks, not years. Think productivity, cost-efficiency, and speed in Permitting, Licensing, Code Compliance, Public Safety, Public Health, Environmental Safety, Vehicle Safety, Tax Compliance, Freedom of Information Compliance, Legal Compliance and Courts Automation.

More detail at http://www.csdcsystems.com