MBK Homes Takes Home “the ELIANT” Award For Third Consecutive Year

IRVINE, Calif. - March 7, 2016 - PRLog -- MBK Homes is pleased to announce its third consecutive win of “The ELIANT” award for the Best Overall Purchase and Ownership Experience among multiple-division homebuilders in North America. As the top national honor in the Eliant Homebuyers’ Choice Awards competition, the award is given to builders whose surveyed customers voted them No. 1 for delivering an extraordinary customer experience based on three “Key Measures” questions asked at Move-In and Year-End. Additionally, MBK’s sales team has ranked No. 1 nationally for Purchase Experience in seven out of the last eight years.

Eliant, recognized as the building industry’s leading provider of Customer Experience solutions for North America’s top homebuilders, administered more than 86,000 surveys to choose the 43 homebuilder winners for its 20^th annual competition. Among those polled were recent homeowners from 148 major homebuilders across the United States and Canada to gauge their experience with their respective builders.

In addition to “The ELIANT” award and No. 1 ranking for Purchase Experience, MBK Homes was also honored with four "Premier Awards” for First Year Customer Service, First Year Quality, Purchase Experience and Percent of Sales from Referrals among all medium-volume builders as well as four “Honorable Mention” awards.

“The dedication and commitment of our entire team to delight our customers is highlighted by this award,” said Tim Kane, Chief Executive Officer at MBK Homes. “Winning the top ‘ELIANT’ award reflects the importance of customer satisfaction within the fabric of our company’s culture.”

MBK has established a strong reputation in the market, winning consumer trust by building high quality homes at a fair price. The company believes in an open door policy with customers, offering various “walks” to set the expectations correctly for home quality, features, functionality and finish. By taking the customer on site throughout the homebuilding phases, homeowners are granted the opportunity to be completely involved in the process and to full enjoy and understand the new home experience.

The homebuilder's customer-centric culture ensures the team is a cohesive unit with consistency in their communications with the customer. This interconnected team allows customer care to be as efficient as possible, which has earned the company a faithful following with exceptionally high referral rates.

MBK has consistently ranked highly among homebuyers in the Eliant Homebuyers’ Choice Awards competition, having won “The ELIANT” award in four out of the last six years, No. 1 in Purchase Experience in seven out of the last eight years as well as “Premium Awards” every year since 2009. For more information from Eliant about this year's awards, visit http://www2.eliant.com/2016-homebuyers-choice-awards-winn...

About MBK Homes

MBK Homes (http://www.mbkhomes.com/) is active in the development of for‐sale single and multi‐family housing communities, rental housing, apartment property acquisition, and distressed asset renovation. Through its various housing solutions, MBK Homes’ mission is to provide top quality shelter to residents in California. For over 20 years, MBK Homes has earned a reputation for delivering award winning customer satisfaction in housing that is innovative in design, comfort, sustainability and craftsmanship, all at an excellent value.