The Warranty Group Australia Takes the Lead in Business Intelligence

MELBOURNE, Australia - March 7, 2016 - PRLog -- The Warranty Group, a leading global provider of warranty solutions and underwriting services, is taking the lead in business intelligence (BI) in Australia by strengthening its analytics capabilities with Tableau, a data visualisation tool. The recent move puts The Warranty Group’s Australian franchise in the forefront for data analytics, making the country the BI hub for Asia Pacific.

"This ties in with our business strategy for Australia and the region, and further enhances the services we offer to new and existing clients,” said Hemaka Perera, Director of Sales for Southeast Asia. “This investment makes our Australia office the core of our business intelligence capabilities, and this move is already paying dividends with new mandates.”

Through Tableau, The Warranty Group will be able to provide a customised service solution demanded by its clients and consumers, making for an enriched customer experience that delivers on the company’s promise of convenience and brand loyalty.

“Australia remains a key market for The Warranty Group Asia Pacific,” Perera added. “We are focused on expanding business in the country and setting a new standard of service for our clients in the region. Currently, we are in talks with several other companies to provide better protection for consumers.”

Australia accounts for 24 per cent of the business in APAC, with more than 3.6 million customers across various industries.