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Follow on Google News | Pam Boyd Receives 2015 Customer Service Award“Our buyers and sellers receive a questionnaire after each transaction is completed, asking them to rate the service they received from their sales associate,” notes Mark Wolfe, president of RE/MAX DFW Associates. “Especially important is agent promptness, knowledge and courtesy throughout the transaction. The integrity of the agent is likewise important. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned questionnaires, almost always indicating strong satisfaction with the agent. As would be expected from Pam’s strong commitment to her clients and based on the questionnaires completed and returned on her behalf, she gave exemplary service during the year.” “I was very honored with this award,” said Pam. “Receiving this tribute certainly means as much to me if not more than any sales production award. Providing exceptional service is my goal, and I always strive to give my clients the best service possible. It is extremely rewarding when I receive a satisfied response from a pleased client. A lot of my business is from repeat clients and referrals and I will always treasure this recognition.” RE/MAX DFW Associates is in its 33rd year of operation and today is the largest RE/MAX franchise in Texas. The firm has seven offices: Coppell, Dallas, Flower Mound, Frisco, Las Colinas, Plano and Willow Bend. The firm’s over 330 agents are projected to close $1.75 billion in 2016. RE/MAX DFW Associates is part of the world-wide RE/MAX network in 105 countries and 110,000 agents. For more information, visit the firm’s website, www.YourHomeTownPro.com, its Facebook page, facebook.com/ Pam Boyd can be contacted at the Flower Mound office of RE/MAX DFW Associates at 817.368.2073 or via email at pamb@rmdfw.com. She can assist with any listing in the North Texas Regional MLS System, as well as any of the firm’s active listings, which can be viewed at www.YourHomeTownPro.com. End
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