Skydiving Equipment Company Displays Unprecedented Customer Commitment

Total Gear Replacement Reflects Highest Parachute Rig Safety Standards
By: Parachute Systems
BOULDER, Colo. - Feb. 4, 2016 - PRLog -- In an action that is unprecedented in the history of recreational skydiving, Parachute Systems of Durban, South Africa is replacing hundreds of skydiving harnesses and containers due to a one-time component issue. One flawed piece of hardware discovered in early January has led the company to offer to replace every one of their products with hardware from the same source.

“This is amazing,” is the response from world renowned skydiver Roger Ponce de Leon. “This is like General Motors discovering one flawed tire, then offering to replace every car with that type of tire.”

While there is no indication that the problem extends beyond the one piece of hardware, the company decided within days to take the unprecedented step of replacing all of their products with similar hardware.

“I am a skydiver and I’m committed to my fellow skydivers to do everything possible to provide them with the safest and highest quality equipment,” says Parachute Systems founder and president Chris Dales. “We could have done a number of things that would have been less expensive, but we are committed to honoring our commitment to our customers. Everyone affected will soon have a brand new harness and container.”

This major undertaking is being made possible in part by immediate and close collaboration between Parachute Systems and the manufacturer of the hardware, Daesung Forge of South Korea. “Daesung Forge has been honorable and professional in responding to this matter,” states recall administrator Colleen Renew. “Daesung is a highly regarded member of the skydiving industry and they have responded as such. They too are committed to the safety of skydivers worldwide.”

Parachute Systems is significantly increasing their production capacity at their facility in South Africa in order to meet the needs of the replacement effort and provide their customers with their new equipment as soon as possible.

About Parachute Systems

Founded in 1984, Parachute Systems (formerly Chute Shop) was founded by Christopher Dales, an avid skydiver and longtime competitor. His vision was to manufacture high quality, safe, innovative and affordable skydiving equipment for skydivers around the world. Parachute Systems is one of the few manufacturers in the world that produces a complete system, comprised of the harness container as well as main and reserve parachutes. Parachute Systems also produces complete military combat systems.

For more information, contact:

Colleen Renew, recall administrator

Email: or

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Tags:Skydiving, Equipment Recall, Parachute, South Africa, Roger Ponce de Leon, Daesung, Skydiver
Industry:Business, Consumer, Sports
Location:Boulder - Colorado - United States
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