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Follow on Google News | noHold A.I. Helps Security Software Industry Combat Microsoft Impersonation ScamBy: noHold, Inc. One scam that has affected millions of people around the world is the Microsoft Impersonation scam. Since circa 2008, con artists have been reaching out to computer owners via telephone pretending to be part of Microsoft’s tech support team calling in regards to an infected computer. While offering fake security software protection for a fee, the hackers also take remote access of the computer to steal personal data. According to Microsoft, in 2015 alone, over 3 million people will become victims and scammed out of $1.5 billion (ConsumerAffairs (http://www.consumeraffairs.com/ § Divert thousands of calls away from the call center. § Provide effective solutions to consumers through their preferred channel. § Protect thousands of customers from this scam. “Cyber-attacks are the plague of the Information Age and it is important to band together to resolve this problem. Our role is to understand how people who are affected by these issues perceive the problem, and give them simple instructions to resolve it,” said Diego Ventura, CEO of noHold, Inc. About noHold, Inc. noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions – real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interactions. noHold customers include Toshiba, Cisco and a host of industry leaders. More information can be found at http://www.nohold.com. Press Contact Veronica Cech Marketing Associate vcech@nohold.com 408.946.9200 ext. 356 All other product and service names are the property of their respective owners. End
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