Sonoran Systems, Inc. Launches the Sonoran Enterprise Management (SEM) Front Desk Product

SEM Front Desk is attractively priced for small and medium sized businesses, featuring powerful tools for efficiently managing a Help Desk, customers, appointments, supply chain, inventory, distribution channels, and employee’s work efforts.
DAYTONA BEACH, Fla. - Sept. 28, 2015 - PRLog -- SEM Front Desk is built on and derived from Sonoran System’s fifth generation carrier grade ArTrac G5 product line used in the wireless and telecommunications industries for decades. Front Desk has been rigorously tested and can be downloaded to the client’s hardware. If the client prefers a turnkey solution Sonoran can include a Micro PC with the software pre-installed. It inherits its modular, integrated feature set; distributed architecture; and scalability as well as SOX, HIPAA and PCI compliance standards from its ArTrac G5 foundation.

Front Desk is offered in three versions - Standard, Advanced and Deluxe to provide each small to medium size business the feature set that fits their current organizational and business needs. As their business and needs grow they can easily change to a Front Desk version with additional features. SEM Front Desk is available for sale on the Sonoran web store at

SEM Front Desk consolidates features that bring efficiency to all businesses by maintaining customer information, appointments and scheduling work using a rich outlook style calendar. Tickets can be triggered by the Scheduler module or created manually. The Ticketing module notifies correct resources of work assignments and the escalation engine keeps management apprised of the status of the assigned work. To manage inventory Front Desk also includes an optional Asset Management barcoding module that even supports multi-site operations. Best of all, every feature in SEM Front Desk is tightly and seamlessly integrated so you can focus on your business and not on trying to integrate systems from different vendors, leaving frustrating and costly gaps, inconsistencies, incompatibilities, and confusion in your tool sets.

About Sonoran Systems, Inc.

The leadership within Sonoran Systems is comprised of telecom industry veterans dating back to the 1980's. We develop enterprise, telecom network management, and business solutions with an extensive, robust, and diversified product mix. Since its formation, the firm has diversified its products and solution sets into a comprehensive suite of network management products, using its deep understanding of complex networks and operations. Our product portfolio includes powerful rules-based, distributed architecture engines, offered in either a cloud-based or a licensed model, which have cross industry/platform capabilities. Sonoran Systems' corporate headquarters are located in Las Vegas, Nevada. We have a Tier-1 level NOC in Miami, FL which is a World Showcase NOC for Alcatel-Lucent and Juniper Networks. We also have offices in Phoenix, AZ, Miami, FL, Daytona Beach, FL, Atlanta, GA and La Verne, CA. Many of the technologies that you are familiar with in the industry originated from the design boards of the individuals who make up our team.

Joe Nuzzolillo
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