Ecosmob Announced to Showcase Call Center Software In Indo-Africa ICT Expo 2015
Ecosmob has announced to exhibit their call center software during Indo-Africa ICT Expo on 28th and 29th September 2015.
By: Ecosmob Technologies Pvt. Ltd.
The company provides the custom solution development services to their global clients for more than 7 years. The call center solution is one of the advanced solutions offered by the company. They offer custom solutions based on the client requirements. They provide these services for developing contact center software for outbound, inbound or blended call centers. The call center solution can have core features as listed below:
-Multiple concurrent calls
-Personalized greetings message
-IVR (Interactive Voice Response) System
-Advanced call distribution
-Skill based call routing
-CDR and Log Reports
“Africa is one of the rapidly progressive market in the call center arena. As per the available statistics, it is on the top 5 list in the world for the stated industry. We offer custom contact center software development services. We have developed different types of contact center solutions, which fits in the work environment of any sized call center. We have expertise in developing inbound and outbound call center software as well as a combination of both, which can work for any type of call center. We can develop a SIP based contact center software, which can leverage the benefits of VoIP for the company. The solution can be accessed remotely using a web client. We have developed such solutions using Asterisk, FreeSWITCH and webRTC according to the customer requirements. We are very excited about the Indo-Africa ICT expo because as I mentioned African countries are doing really well in the call center industry. We have the capability to arm them with the advanced solution. We are keen to meet interested people and discuss about our solution. We would also like to explore the reseller and referral possibilities for the African countries.”, added the representative of the company.
To have a detailed demo and discussion with the company's representatives, drop a message with your convenient time at email@example.com
To have a free demo or explore more details of their contact center solution, visit https://www.ecosmob.com/
Ecosmob Technologies Pvt. Ltd.