Config Consultants Corp implements modern sales and improves user adoption with leading SaaS platform for Pride Mobility
CC focuses on providing end to end Oracle and other leading software solutions to Up-Market and Mid-Market customers in:
- Sales Force Automation
- Sales Performance Management
- Master Data Management
- Opportunity to Invoice & Order to Cash
- Configure Price Quote (CPQ)
Pride Mobility Products Corp is the world’s leading designer and manufacturer of mobility products including Power Chairs, Travel Mobility, Mobility Scooters, Lift Chairs, and Lifts & Ramps. Headquartered in Exeter, Pennsylvania, Pride also has operations in Australia, Canada, China, Italy, the Netherlands, New Zealand, and the UK.
Config Consultants implemented SAAS and PAAS solutions for Pride and they went live in March 2015. The 15 week implementation included the following product footprint – Oracle Sales Cloud, PaaS, Integrations to backend ERP and external systems.
“We were not leveraging CRM effectively, with low user adoption and much of the functionality going unused with Salesforce. Our expiring Salesforce contract allowed us to take a step back and reevaluate our strategy. We worked with Oracle and our implementation partner Config Consultants to put together a plan to put CRM on the road to becoming a strength for Pride Mobility in the future. We were under a tight timeline for implementation and were able to stand up Oracle Sales Cloud, migrate our data, train business users and begin execution of our new strategy in 15 weeks from start to finish. We continue to move forward with new ways of using Oracle Sales Cloud, including clean integration points with external data, maximizing web-to-lead opportunities and usage of the Oracle Sales Cloud Outlook connector. We accomplished all of this and it still resulted in a cost savings to the company." Charles Boyle – Sr. Director, IT at Pride Mobility Products Corp.
“Oracle Sales Cloud provide sales teams with the modern processes, tools, resources and intelligence required to increase revenue and forecast accurately. This is helping our customers increase business agility through enhanced decision making with insights and real-time analytics. We have also deployed Oracle Sales Cloud internally in our company and vastly modernized our sales and improved our efficiencies. We truly believe in the innovation and power of Oracle Customer Experience (CX) and have tripled our investments and are growing over 200 percent year on year, in this area. At Config Consultants our focus is on the customer. Our goal is to help businesses define, refine and realize a modern vision for their company. We accomplish this by helping customers rapidly evaluate and deploy technology that enables state of the art best practices especially around Oracle CX such as Oracle CPQ Cloud (Configure, Price, Quote), Oracle Configure-to-
“It was a delight to collaborate with Config Consultants (CC) on this project. CC's project coordination and communication throughout the project was critical to its success as it required custom integration to our system and collaboration with other partners. Additionally, their technical experts have been and continue to be a tremendous support to our organization. We look forward to future project engagements with even greater confidence in Config Consultants ability to collaborate and deliver successful projects. Config Consultants is a reliable and committed partner, one I would highly recommend.” Mark Rosario - Project Manager for Sales Cloud Implementation at Pride Mobility Products Corp.
“Customers migrating to Oracle Sales Cloud are experiencing increased sales productivity and higher efficiencies. Config Consultants is rapidly helping sales organizations implement modern CRM practices with Oracle Sales Cloud and Oracle CPQ Cloud. This business transformation initiative to the cloud, can help increase business agility and drive growth for customers.” Sanjay Sinha, Vice President, Platform Products, Oracle.
Config Consultants Corp is a Global Platinum level member of Oracle PartnerNetwork (OPN), and has been recognized by Oracle’s CX Alliances teams and nominated as a member of the Oracle CX Invested Partner Community for Oracle’s FY16. For more information, visit http://config-
Page Updated Last on: Sep 15, 2015