FCR Makes Inc 5000 List of Fastest Growing Companies and Moves Up The List

Company makes list for 2nd year in a row and improves ranking by 765 slots.
By: FCR (First Call Resolution)
FCR moved up significantly from it's previous position in 2014.
FCR moved up significantly from it's previous position in 2014.
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Roseburg - Oregon - US


ROSEBURG, Ore. - Aug. 24, 2015 - PRLog -- Media Contact:
Joe Goedereis
Social Media & Marketing Manager


FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has once again made the Inc. 5000 list for the fastest growing private companies in the United States.

Each year, Inc. magazine ranks the fastest-growing private companies in America. The list was first created in 1982 to celebrate the fastest growing private companies in America. In its first issue from 1979, Inc. magazine published the Inc. 100 fastest-growing publicly held small companies. Then, in 1982, the list expanded to the Inc. 500, and in 2007 in conjunction with Inc.com, Inc. magazine released the first ever Inc. 5000 list.

FCR came in ranked at number 2,141, moving up 765 slots from the previous year when the company was ranked at 2,906. The list is ranked according to percentage of revenue growth over a four-year period. All companies in the Inc. 5000 list are U.S.-based, privately held, and independent. To qualify each company’s revenue in the initial year must have been at least $200,000, and revenue in the most recent year must have been at least $2 million. FCR’s ranking was based on revenues of $36.8 million with a growth of 183% from the previous year.

“We are very proud to once again be included in the Inc. 5000 list,” said John Stadter, CEO and co-founder of FCR. He added, “We have continued to grow at a rapid pace, adding new call centers, additional leadership, and more colleagues every year to bring the best possible service to our clients. Yet, even with all of that growth and expansion, one of the things we are most proud of is the fact that we have retained our core values and culture that makes us unique in our industry.”

“Being recognized by Inc. magazine and included in the Inc. 5000 is such a great honor,” said Matthew Achak, President and co-founder of FCR. “It is a reflection of just how hard all of our colleagues are working to change the face of the outsourcing industry.” He added, “We continue to shake up the industry because of our ability to partner with cutting-edge companies who are looking for us to help extend their customer service capabilities and reach. They set the vision and then we provide our expertise to deliver above and beyond their expectations.”

Headquartered in Oregon, with facilities in Roseburg, Grants Pass, Coos Bay, Veneta, Eugene, and Independence, FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. The company provides a wide range of outsourced call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,300 colleagues across seven facilities. FCR is changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visitwww.gofcr.com for further information.

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Tags:Customer Service, Outsourcing, Contact Center
Location:Roseburg - Oregon - United States
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Page Updated Last on: Aug 24, 2015
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