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Follow on Google News | Oswego NY Printer Leads National Event to Hone Business Skills at NPOA Printing Conference OrlandoAmong the areas of emphasis at this year’s conference was improving financial controls, understanding and utilizing new digital technologies, customer service and retention, adding new services such as large format printing and signage or mailing services, marketing new and traditional services and building brand awareness. Conference sponsors included printing industry heavyweights such as Xerox, Ricoh, FastSigns, and EFI. “It was a very worthwhile event,” said Henry “In my opinion, the expertise of the presenters and panelists and the technical and industry knowledge brought to the table by the industry suppliers made this the most valuable industry conference of the year. I hope to use what I learned to serve better my own clients.” This is the third year of NPOA conferences, and in all three years, Mr. Henry has been the Director of Programs and Events, in charge of site selection, contract negotiations, and planning. Once a site and date is chosen, he then shifts to finding speakers and vendors. All this is assisted by a staff of printers, all who volunteer their time for the organization. Henry was also instrumental in starting the National Print Owners Association (NPOA) and is a founding member. From its grass roots inception three years ago, NPOA has grown from 19 founding members to more than 400 print shop owners, making it the fastest growing association in the printing industry. Along with the annual conference, it provides its members with proprietary studies and surveys on technology, pricing, business operations, and many other topics. It also offers an on-line discussion forum for print shop owners to share ideas and solutions to common problems. The association’ www.speedwaypress.com End
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