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Thoughtful Presence Gift Baskets Awarded 2014 BBB Complaint Free Award
Chicago gift basket company wins 2014 complaint free award from the Better Business Bureau.
Thoughtful Presence President and Founder, Mary Babiez, is thrilled to be recognized once again by the BBB for maintaining their complaint free status. “Product quality and service have always been at the core of our business. We treat every customer’s gift purchase as if it was our own. We are very particular about the quality of the products that go into our gift baskets. Many of our items are handcrafted, made in the USA, or chosen for their uniqueness. Whether clarifying a gift card message, solidifying a delivery date, or creating a custom design for a unique occasion, we interact with our customers on an individual basis, much like a personal shopper. Developing customer confidence in our product and our service is critical to our success.” Photos are often sent to the purchaser when sending a gift basket to a third party. “The majority of gift baskets are ordered online and sent directly to the recipient. We often send a photo to the purchaser so they know exactly how it looked as it was received.” Babiez believes this level of personalized service is what sets her company apart.
All businesses that are accredited by the BBB must be committed to the BBB Code of Business Practices. The Code is a comprehensive set of policies, procedures and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly and being truthful. President & CEO of the BBB serving Chicago and Northern Illinois, Steve Bernas, states, “To maintain their Accreditation a business must be transparent, honor their promises, be responsive to their customers, and safeguard their privacy.”
Thoughtful Presence takes great pride in their BBB Accreditation and the annual complaint free honor. “The majority of our business is done online or over the phone, and trust, responsiveness, and overall quality are of utmost importance. Whether we are designing a baby gift basket, a wedding gift, or a custom gift for a unique occasion, we create the gift as if it was our own.”
Thoughtful Presence is a custom gift basket company specializing in uniquely designed high quality functional gift baskets. “We combine boutique style gift products with the artistry of gift basket design. The result is a beautiful alternative to the traditional gourmet food gift basket.” Custom gift baskets for a variety of holidays, special occasions and special themes can be found at http://www.thoughtfulpresence.com.