New Summary Available for The Six Sigma Way

March 13, 2015 - PRLog -- The second edition of The Six Sigma Way, by Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh, is a detailed, step-by-step guide on how to design or redesign an organization’s processes from the ground up. Six Sigma takes a reasoned approach of statistics and measurement as a way of determining the effectiveness of a business’s core process. Businesses should reduce variation (the sigma in Six Sigma) as much as possible and focus on understanding the needs and expectations of customers above all else. Careful analysis of facts and data is important, as well as the need to measure data. Companies that make a long-term commitment to Six Sigma methods will see sustained improvement in their processes and overall organizations.

According to the authors:

*Six Sigma is a technical method for fine-tuning products and processes, used by many engineers and statisticians.

*This process-improvement strategy is customer focused. Leaders implementing Six Sigma practices keep customers' needs foremost in an organization's plans.

*Some of the tools and concepts employed by Six Sigma practitioners include Enterprise Resource Planning, lean manufacturing, strategic business partnerships, globalization, and just-in-time inventorying.

*Six Sigma's management philosophy is driven by facts and data. It clarifies what measures are keys to a business' success and works at applying data and analysis to optimize results.

*One of the core goals of Six Sigma is to reduce variation or deviation in a product or service. As a result, the product or service becomes more consistent and reliable.

*Process improvement is about eliminating the root causes of business performance problems. The goal is to resolve a problem without disrupting the basic structure of the work process.

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