Nancy Friedman, the "Telephone Doctor," Announced as BizLibrary Expert Presenter

CHESTERFIELD, Mo. - March 12, 2015 - PRLog -- News Facts

• BizLibrary announces Nancy Friedman, "The Telephone Doctor," as an Expert Presenter on April 8th, 2015.

• Nancy Friedman is one of America’s most sought after experts on customer service, communications, client retention, loyalty and the customer experience.

• Nancy is the President and Founder of Telephone Doctor Customer Service Training. Nancy helps companies improve the quality and effectiveness of their customer service and provides brilliant telephone techniques.

• Come join the fun as Nancy shares communication skills for you and your entire staff during “The Golden Nuggets of Communication”. It's for everyone! Enjoy the antics of Nancy and be prepared to laugh & learn with us.

• Learning Objectives:

  1. Learn how to handle stressful situations

  2. Learn how to be better at communications

  3. Learn Telephone Doctor techniques that will last forever

Quote attributable to, Chris Osborn, VP of Marketing:

“Nancy Friedman is one of the true treasures in the training industry, and her ability to teach with humor and real life examples makes any chance to hear Nancy present an absolutely fantastic experience. Her expertise in communications skills coupled with her presentation abilities is why we are so delighted to announce Nancy Friedman’s participation in the Expert Presenter webinar series. And this isn't an April Fool's joke! The Telephone Doctor herself will entertain, motivate and teach in what promises to be a truly excellent webinar."

To register, click here (http://www.bizlibrary.com/news-and-events/webinars.aspx), or visit www.bizlibrary.com/webinars for all upcoming webinars.

About BizLibrary

BizLibrary is a leading provider of online employee training and eLearning solutions. The BizLibrary Collection is our award-winning content collection, and contains thousands of online videos and eLearning courses covering every business training topic, including: business skills (including soft skills), leadership and management, sales and customer service, HR compliance training, IT, software, industry specific content, workplace safety and more.

The BizLibrary Collection can be accessed online through BizLibrary's Learning Management System (LMS) or through any third-party LMS. Technology solutions include: BizLibrary’s Learning Portal, Content Management System, LMS, and BizLibrary Mobile App to help clients improve and manage employee learning across the entire organization. Learn more at www.bizlibrary.com.