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Follow on Google News | Feedback for live online cyclingFox Cycling, provider of unique live-streamed cyclist specific classes is seeking feedback from customers and potential customers in order to expand base of global satisfied customers.
The first class went live in December, and since then customers have been tuning in from all over. ‘We’ve had customers from down the road in Bristol and as far afield as Virginia in the US. I think our Virginian liked our cute British accents!’ says Angela Reed-Fox, marketing director of Fox Cycling. ‘We have a unique product, it’s cyclist-specific so it appeals to cyclists, but because there’s more physiology behind it than the average gym-based session, customers see real results. Of course, the question is how we can attract more people – once they tune in, they remain keen. One of the reasons is that we’re keen on listening to customers and giving them exactly what they’re looking for. What we’re looking for now is customers to get in touch either on Twitter @foxcycling or Facebook or our blog at www.foxcycling.wordpress.com and let us know what they think. Is membership the way forward? Or do they like the easiness of pay per ride? Is there something they’d like us to offer that we haven’t thought of? We’d really like to know!’ End
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