Endemic Risk in High Rises an Opportunity for Security Firms
High rises have one dirty little secret, which is about to be cleaned up.
EMS is Getting Old
A century ago New York had high rises, elevators, motorized fire trucks and ambulances, phones and dispatchers. That, and a lot more traffic is all we have today, regardless of the advent of definitive treatments such as AEDs for defibrillation, naloxone for opioid overdoses etc. that require early intervention. These are very rarely used successfully because they need to be delivered promptly by someone already onsite.
Historically, security officers have been largely limited to O&R (observe and report) duties, and they invariably must wait for EMS to arrive to assist with emergencies. A Northwest firm, Elevaed Medical Inc. has evolved a new Life Safety Protocol (http://elevaed.com/
Cutting to the Chase
The new protocol begins with a resident or worker in a high rise suite sensing a life emergency (e.g. chest pains, difficulty breathing) and presses an icon on his/her cellphone, or if still capable, calls the “life safety number”. This sends a prepared text (SMS message) or ringtone to a LifePad™ cellular wall phone at the main security station. The monitoring guard notes the suite number and any volunteered personal information en route, and takes a door key and a medical bag directly to the victim, within 3 minutes from onset.
Elevaed CEO Dwight Jones says “This extended gap without first care is an endemic risk for these buildings that is no longer acceptable. Early intervention is the critical factor during life crises – security personnel and cellular communications are going to restore this key link in the Chain of Survival, dramatically and reliably.”
For EMR’s, 24-60 hours of training is required, with ongoing mentoring by a paramedic one day a week.
“This is where EMS works in perfect tandem with Security.” says Jones. “Veteran paramedics will find late-career employment, passing on local EMS policies and what they have learned about rescue realities. The deep value of the protocol for building occupants will improve security wages, and be welcomed by property managers and municipalities.”
The potential savings to families and society, spared the tragedy of premature death or organ injury, are incalculable.
Elevaed is assembling a single cloud computing platform to administer the LifePad phones, to enable mobile conference calls between security, the patient and 911 dispatch. The new procedure promises to filter out unwarranted calls, or to identify grave incidents early, allowing EMS to tailor their responses.
The company is actively seeking participation with major security firms to partner with development and roll-out of the protocol in 2015.
Elevaed Medical Inc.