Vantage Point Video Software to Help Online Shops this Holiday Season

Vantage Point Introduces Video Software that Decreases False Chargebacks on Purchases
By: Vantage Point
GREATER MANCHESTER, U.K. - Nov. 14, 2014 - PRLog -- Vantage Point video software owners announced their free 30 Day Trial to help online shops with false chargebacks this holiday shopping season.  While experts continue to speculate on the projected sales for the upcoming Christmas holiday, there is something that many analysts agree on; the loss of revenue that can result from false chargebacks.

False chargebacks can be a problem, whether consumers are shopping for Black Friday, Cyber Monday, or Christmas and holiday shopping in general.  Researchers say that online shops are typically vulnerable to fraudulent claims, forcing them to lose revenue when dealing with returns.  Expenses are often a result of having to re-stock items, as well as losses from unnecessary delivery fees.  Reports show that companies annually lose money from customers claiming a chargeback from payment.

Apparently, this is where Vantage Point video software comes in.  Spokesperson for says that “Video evidence is very powerful in proving exactly what customers have ordered, tipping the scales in your favour.”  Clearly, this is a way for businesses to offer evidence, in order to verify legitimate, versus non-legitimate sales.  Sources at Vantage Point say that the video evidence is a real advantage.  It includes the buyer’s real-time ordering process, also tagging important information.

As you might imagine, this can help to solve disputes between buyer and seller, when it comes to specific transactions.  Vantage Point makes all the evidence of the sale available visually, including the location, the purchaser’s IP address, and even the date and time stamp of the transaction.  When using the Vantage Point software, the seller can create a link to the video recording, enabling them to confirm whether the online order matches the items shipped.  All this is possible, due to the metadata collected during the transaction.

Vantage Point representatives say that the software works on all types of websites, such as PayPal, WordPay and other card processing companies.  Online shop owners will find that the Vantage Point software is fully compatible with secure pages, such as those containing the Https protocol.  The 30 Day Trial is expected to help familiarize more online shops with the Vantage Point software, particularly during the Black Friday, Cyber Monday and Christmas shopping season.  According to reports:  “The software has been fully tested with all desktop, tablet and mobile web browsers.”

Rebecca, Sales Director of Excel Print Services, Manchester, had this to say about the service:  “Vantage Point installation service took care of everything and the results have been fantastic, almost all our claims are now defended by Vantage Point With a 90% success rate”.

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