Kenya Airways Up Their Game To Increase Market Share And Loyalty In Kenya

At a recent product awareness seminar Kenya Airways reintroduced their presence in the market as a way to increase customers and create loyalty among its customers and agents.
By: Cruzeiro-safaris.com
 
 
VAsco Da Gama pillar in Malindi
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Tags:
* Kenya
* Kenya Airways
* KQ flights
* Travel Agent
* KQ

Industrys:
* Tourism
* Travel

Location:
* Buru Buru Shopping Center - Nairobi - Kenya

Subject:
* Features

BURU BURU SHOPPING CENTER, Kenya - Nov. 1, 2014 - PRLog -- At a recent product awareness seminar Kenya Airways reintroduced their presence in the market as a way to increase customers and create loyalty among its customers and agents.

They emphasized their values with the acronym of SCRIPT meaning

Ø  Safety

Ø  Customers

Ø  Respect

Ø  Integrity

Ø  Passion

As an agent I have heard about and experienced some setback on KQ’s  in-flight staff that rarely treat the Kenya people with respect, perhaps  this is one of the areas that KQ management  really need to improve on. Everyone needs respect especially if they have paid some good premium fares. Customer loyalty is a whole subject on its own that requires total respect to the customer regardless of the money that he/she is paying. Can the KQ management address that? It’s a fact that most Kenyans want to be loyal customer to the Pride of Africa and The country’s national carrier Kenya airways.

Some of the Products that Kenya airways offers include:

Ø  KQ pride center that caters for trainings and corporate events

Ø  KQ fleet

Ø  KQ premier world (always wanted to sample this perhaps one day)

Ø  KQ lounges in Kenya at the Jomo Kenyatta International airport -this lounge in Terminal 1A is one of first class experience similarly to the new terminus 3 in Dubai, its estimated to host over 350 persons, has a family room and a dining hall. Sky team flyers also have access to the new lounge. The new terminus has 26 check in counter, 1 counter for the physically challenges and expectant mothers and 3 counters for Premier Class members

Ø  KQ prides its self to having a strong route network throughout the world

Ø  The loyalty program

Ø  KQ holidays are also some of their products

Cruzeiro Safaris (http://www.cruzeiro-safaris.com/) Limited offers Kenya Airways Products directly and indirectly especially through offering Normal economy fares and premiers or business class fare to any KQ destination and its partners worldwide.  All payments can be made online or via mpesa paybill number.

About cruzeiro-safaris.com
Cruzeiro-safaris.com is established in #Kenya, incorporated in 2004. Its core business is safari packages and day tours complemented by air travel. It has a well established wealth of experience in arranging memorable tours and safaris and has established a client base that provides them with repeat business year after year. Cruzeiro Safaris Day tours Reviews’ from Travelers can be read on #trip advisor (http://www.tripadvisor.com/Attraction_Review-g294207-d208...) Nairobi ON Social media network: Follow them on Google+, facebook (https://www.facebook.com/cruzeirosafaris), twitter (https://twitter.com/cruzeirosafaris) or YouTube, blogspot. For further information, clarifications, queries and bookings, please contact;
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Email: info@cruzeiro-safaris.com  |Website: www.cruzeiro-safaris.com
Landline: +254(0)20-7789196 (Kenya) | Mobile: +254-(0) 722-370833 (Kenya)|

| Physical address: Mumias South Road, Buruburu Shopping Center, Visions Place, 2nd floor

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Tags:Kenya, Kenya Airways, KQ flights, Travel Agent, KQ
Industry:Tourism, Travel
Location:Buru Buru Shopping Center - Nairobi - Kenya
Subject:Features
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