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Follow on Google News | New Research: 40% of Companies Running SAP Reluctant to Update RegularlySurvey data suggests IT teams concerned updates will introduce issues that disrupt business
By: Original Software In a global survey of IT professionals at 60 firms with SAP installations about their approach to upgrading ERP applications, more than 80 percent of respondents reported that supporting the needs of the business was the critical success factor in any project. The same group also reported: • When enhancing SAP, testing and validation is the heaviest workload by man days; • The greatest challenges to testing and validation are “quality/quantity of test scripts,” “availability of SAP users” and “communication/ • One third of update projects overrun by about five months; • And, more than a quarter of updates exceed budget by about 25 percent. Interpreting the study’s results, Colin Armitage, CEO of Original Software commented: “The reason many IT teams are afraid of frequent SAP updates is not only the amount of time, effort and money necessary for testing and validating updates, but the risk of disruption to business operations. For example, the last thing a company needs is to suddenly become incapable of collecting debts, which, sadly, is a scenario we have seen when companies have sub-standard testing processes.” Armitage added: “Our SAP testing solution http://origsoft.com/ Phil Court, Head of Information Systems for brewing and pub group Marston’s, corroborated Armitage’s interpretation of the results with his comments during a recent interview with Original Software: “I would recommend this as great way to accelerate an SAP upgrade. It keeps costs down, enables business and project people to spend less time in manual validation, and focuses effort on areas of change. It has reduced risk for Marston’s.” In a similar study earlier this year, Original Software and its research partner UK Oracle User Group (UKOUG) found nearly three quarters (72 percent) of Oracle E-Business Suite users surveyed cited “minimizing the risk of not supporting core business systems” as their most important success factor when upgrading. Read the EBS survey news release. About the Study Original Software conducted a 60-day online survey during the second quarter of 2014 among personnel involved in software testing and quality assurance at large and small companies around the world. Sixty technical and business managers responded representing multiple industries, most notably the fields of manufacturing and financial services. Respondents from 15 countries participated with more than half coming from the US and about a fifth coming from the UK. About Original Software Original Software enables organizations to meet their objectives more rapidly by delivering enterprise application functionality frequently and efficiently. Knowledge workers and IT professionals use our technology to streamline user acceptance testing, conference room pilots, manual and automated testing, project management, and regulatory audit of applications. The software provides the fastest way to capture and share business processes, validate application functionality, and manage projects in real time. Customers report massive increases in productivity, enabling them to keep up with changing business needs while reducing cost. More than 400 organizations, of all sizes and industries and operating in over 30 countries count on Original Software every day. http://www.origsoft.com ### Press Contacts Bob Dirkes US PR for Original Software Tel: (312) 286 0518 rcdirkes@origisoft.com Lucy Clark UK PR & Communications Tel: +44 (0) 7984 184461 lclark@origsoft.com Maria Martin Marketing Manager Tel: +44 1256 338 press@origsoft.com End
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