Imdaad to provide maintenance services for Mohammed Bin Rashid Housing Establishment projects

Oct. 2, 2014 - PRLog -- Dubai, UAE, October 2, 2014 – Imdaad, a leading provider of integrated facility management solutions in the GCC, recently signed a five-year strategic agreement with the Mohammed Bin Rashid Housing Establishment (MRHE) to offer full and integrated maintenance services for MRHE’s occupied residential units and houses with expired maintenance contracts. The partnership is in line with the Establishment’s commitment to providing world-class community services and the highest standards of quality, luxury and welfare to its beneficiaries in Dubai.

The agreement was signed by H.E. Sami Abdullah Gargash, CEO, Mohammed Bin Rashid Housing Establishment, and Jamal Abdullah Lootah, CEO, Imdaad, in the presence of high-ranking executives from both sides. The partnership between Imdaad and Mohammed Bin Rashid Housing Establishment covers a total of 3,485 houses including 544 units in Al Warqaa; 940 in Oud Al Muteena; 509 in Al Warqaa; and 252 houses in Al Barsha. The prices and types of services are applicable to the Establishment’s 1,240-unit project in the Al Barsha area.

“We are pleased to enter into a strategic partnership with the Mohammed bin Rashid Housing Establishment. We at Imdaad share MRHE’s vision to achieve sustainable development by providing high quality services to Dubai residents. Our latest cooperative venture supports this vision as it aims to raise public awareness on environmental protection in line with Dubai’s efforts to transform itself into a green economy. We will provide services in accordance with the highest standards of efficiency, professionalism and excellence delivered by our specialized, experienced and highly skilled employees. Rest assured that our staffs are highly equipped to provide optimal administrative supervision of facilities,” said Lootah.

Gargash said: “We are honored to sign this new agreement with Imdaad as a complement to our efforts to provide the highest levels of community service and excellent care according to the best global practices and the highest standards of quality, luxury and welfare. We look forward to unifying our efforts to better serve the beneficiaries of our occupied houses and those with expired maintenance contracts.”

Imdaad adopts and implements the latest environment-friendly FM technologies and practices as part of its efforts to promote sustainability across its operations. It also conducts recycling training for its clients and corporate partners, supplies free recycling bins, and offers collection services.

Mohammed Bin Rashid Housing Establishment is composed of public entities that aim to provide appropriate housing programs and related services to the citizens of Dubai. Its services include the distribution of residential plots, governmental houses, and ready houses; maintenance and improvement of existing houses; and facilitation of housing loans in accordance with the policies and standards adopted by MRHE. The Establishment contributes to the national economy by making investments in relevant projects and establishing strategic partnerships with the private and public sectors.

With regard to maintenance services, meanwhile, urgent needs will be addressed 24/7 within a maximum period of one to three hours. In non-emergency cases, complaints will be addressed within a period of 24 to 48 hours during normal working hours. The contract also covers a range of services including air conditioning and ventilation systems maintenance, electrical systems, plumbing and sanitation, automatic garage door maintenance, and cleaning of drainage, gutters, and water tanks.