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Friends and Family Test for NHS Trusts
NHS England is introducing the Friends and Family Test to the remaining NHS funded services late 2014 and early 2015.
* Low cost set up - Unlimited number of services / wards.
* Real time feedback and formatted reports to download.
* ‘Word Cloud’ - Real time identification of common themes from respondent comments.
* Wide range of data collection as standard - Paper based, online, telephone, QR codes, and text messages to name but a few.
* Quick to implement, flexible to amend when required.
* Enhanced reports for your Trust - Produced at monthly, quarterly, or other agreed periods.
* Dedicated patient experience account manager.
We also offer a full design and print service for your patient experience questionnaires and Friends and Family Test cards, options for data collection from non-English speaking patients, and the production of ‘easy read’ questionnaires.
Contact us for a free personalised proposal for your Trust.
Direct Data Analysis Ltd