ALJ Toyota Saudi Arabia, Enhancing Customer Experience with HappyOrNot

ALJ Toyota Saudi Arabia, one of World’s largest distributors of Toyota, Enhancing Customer Experience with HappyOrNot
HappyOrNot Device & Report sample photo
HappyOrNot Device & Report sample photo
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Saudi Arabia


Aug. 5, 2014 - PRLog -- Abdul Latif Jameel (ALJ) Toyota, Saudi Arabia, has been in partnership with Toyota for over 50 years and is the sole distributor of Toyota vehicles in the Kingdom of Saudi Arabia. In keeping with their “customer first” business mentality, they have proudly implemented the HappyOrNot customer satisfaction monitoring and reporting service in multiple locations to ensure that they meet their service promise every day.

With the HappyOrNot smiley kiosks placed in the delivery areas, showrooms, and guest lounges, and also used for Human Resource purposes, ALJ Toyota is showing its commitment both internally and externally to ensuring that every customer, at every visit, feels highly valued.

In addition to the ALJ Toyota, HappyOrNot is also present in Toyota Tsusho Nordic in Finland. Other car dealerships also include Volvo in Czech Republic, and South Texas Buick GMC in USA.

About HappyOrNot®

Headquartered in Finland and established in 2009, HappyOrNot® helps its clients in such sectors as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, automotive, and public and governmental services to develop their service experience and sales through continuous vytap monitoring and reporting on customer satisfaction levels. HappyOrNot service has received several awards and recognition by major medias such as Daily Finance and USA Today, and featured on Fox Business, Bloomberg International and U.S., and CNBC. HappyOrNot is currently being used by nearly 1,000 retail and service chain organizations across 40 countries. Visit

See HappyOrNot News Story (as seen on Fox Business, Bloomberg International, CNBC) in this link! (

Ville Levaniemi
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