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Amdocs’ unique business model, IT operation capabilities
Sanjay Sharma Regional Vice President and Head for South West Asia Region - Amdocs
Regional Vice President and Head for
South West Asia Region - Amdocs
Understanding that great software and services is just one building block of a strong brand, Amdocs’ branding goes beyond focusing on what the company does, to focusing on who the company is and the value it offers its customers. This is crystalized in the following four words which form Amdocs’ slogan: Embrace Challenge, Experience Success.This is crystalized in the following four words which form Amdocs’ slogan: Embrace Challenge, Experience Success. In its 30 years of working with some of the largest and complex service providers, Amdocs has come to realize that the key to building stronger, more profitable customer relationships is the customer experience. This is true in a world where competition is increasing, services are commoditized and customers can be lost in a click. What is critical for success and survival is delivering a unique customer experience – one that is uniquely personal, immediately valuable and consistently simple at all points of service. In today’s world, the stronger brands are the ones associated with experience.
Brand loyalty & Customer relationship
Amdocs’ unique business model, which covers products, services and IT operation capabilities, all specifically designed to address the needs of communications service providers, differentiates it from its competitors. It allows Amdocs to offer its customers full accountability in supporting their highly complex systems and operational environments. By applying more than 30 years of industry experience to the development and delivery of its products and professional services, Amdocs enables its customers to overcome their challenges and achieve service differentiation by simplifying the end customer experience, harnessing data, driving efficiencies and staying ahead of the competition.
Evolution with Revolution...Go For More details--->
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