A Strength Based Lesson thru Visuality

I asked Bob Petruska during the podcast, I know you do a lot of strength-based work, how is that applied at Sur-Seal? Where are the strength-based points that you saw in what Mick said?
 
 
Business901
Business901
CHARLOTTE, N.C. - June 24, 2014 - PRLog -- Bob Petruska, author of Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters discussed what he learned (part 2 of 2) about  Sur-Seal Corporation after listening to the podcast (part 1of 1) with Mick Wilz, Director of Enterprise Excellence and Co-Owner of Sur-Seal.

You can find both the podcast and transcription at the Business901 blog, on the page, A Strength Based Lesson thru Visuality. (http://business901.com/blog1/a-strength-based-lesson-thru-visuality/) The Business901 Podcast offers visitors the opportunity to listen to current business topics such as discussions on Lean, Design Thinking, Service Design, Six Sigma and Marketing.

The Lean Marketing Lab is an online community, that has been created to further the cause of bringing continuous improvement to the sales and marketing arena. The foundational work is in Lean but you will find a flavor of Service Design and Design Thinking intertwined.

About Business901 (http://business901.com) provides direction in areas such as Lean Marketing and Lean Services. Joe Dager is president of Business901, a firm specializing in bringing the continuous improvement process to the sales and marketing arena.  He takes his process thinking of over thirty years in marketing within a wide variety of industries and applies it through Lean Marketing Concepts.

Joe has participated with companies involved in retail, manufacturing, software and professional services along their quality journey. In these companies, Joe developed and implemented sales and marketing strategies. Always being a process thinker, he attached Lean to the way of implementing sales and marketing and has advanced those practices through Design Thinking and Service Design concepts.

The Business901 Blog and Podcast include many leading edge thinkers and been featured numerous times for its contributions to the Bloomberg’s Business Week Exchange. Joe has authored five books with the most recent published this year, Cap-Do.

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Tags:Bob Petruska, Mike Wilz, Sur Seal
Industry:Electronics, Engineering
Location:Charlotte - North Carolina - United States
Subject:Projects
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