Helping Companies and Buyers Communicate Through Innovative Customer Satisfaction Technology with HappyOrNot

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June 18, 2014 - PRLog -- The award-winning HappyOrNot® customer satisfaction improvement concept, which recently opened its doors in its new office location in Florida, USA, was presented in an interview with 21st Century Television “Helping Companies and Buyers Communicate Through Innovative Technology, Customer Satisfaction Tools at your fingertips with HappyOrNot” and was aired on several leading business news channels:

Bloomberg International
Fox Business

And we now have the complete interview available!

In the video, you will see Todd Theisen, Global Sales Director of HappyOrNot®, discussing the innovative customer satisfaction monitoring and measuring improvement concept and demonstrating how it helps companies to communicate better with their customers every day, thus improving service performance.

JL Haber, Vice President of Programming for 21st Century Television had this to say about HappyOrNot:
“HappyorNot offers companies and customers the opportunity to have meaningful communication. This is such a fundamental part of successful business that we hope this program will be able to help many of our listeners.” (21st Century Television Press Release, as distributed via, among others)

You can watch the video on our youtube channel here!

If you are interested in learning how HappyOrNot can help your company to improve its service performance, or you would like a quote - don't hesitate! Go to to find your local Sales Representative or submit a Contact Request.

HappyOrNot® helps its clients in such sectors as retail, traveling and transportation, outsourcing services, healthcare and wellbeing, HoReCa, financial services, automotive, and public and governmental services to develop their service experience and sales through continuous monitoring and reporting on customer satisfaction levels. HappyOrNot service has received several awards and recognition by major medias such as Daily Finance and USA Today. HappyOrNot is currently being used by nearly 1000 retail and service chain and public and governmental organizations across 40 countries. For more information about HappyOrNot, please visit

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Todd Theisen
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Tags:HappyOrNot, Customer Satisfaction, Retail, Services, Television
Industry:Business, Technology
Location:United States
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