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Follow on Google News | eKomi The Feedback Company and BirdEye announce global, strategic partnershipEurope’s leading provider of reviews & ratings partners with BirdEye to offer an integrated reputation management solution to enterprise customers globally
“We are excited to build a one-stop solution for customer feedback worldwide. BirdEye is an innovative Silicon Valley company that offers a best-in-class reputation platform for local businesses, and is scaling rapidly in the US,” said Michael Ambros, CEO of eKomi. “Today is about putting the enterprise customer first which is why we’re thrilled to partner with eKomi who already is the choice provider serving many of America’s and Europe’s renowned brands with an authentic and third-party validated ratings and reviews solution, said Naveen Gupta, CEO BirdEye. “CEOs can now have their finger on the pulse, know what customers are saying about their products, services and brand, all in one place, and easily amplify their presence and image.” The companies plan to deliver the following solutions to clients: · Online Presence. Be found consistently on 50+ online directories and local search sites. · Review Aggregation. Enterprise customers can monitor their reviews on 100+ sites via a centralizeddashboard as well as compare and analyze performance across branch offices and regions. · Transaction- · Mobile Reviews for Local Storefront. Get reviews via SMS and kiosk check-ins. · Google Seller Ratings.Integrate your customer reviews in Google AdWords and Google Shopping to increase conversion for paid search campaigns. · Review Management and Marketing.Get real-time alerts via email and SMS. Respond to reviews from a centralized dashboard. Automatically promote reviews on your website, Facebook, Twitter, Google, Bing, 100+ directories and local sites. · Cloud Integrations.Customer feedback process integrated within 200+ applications like Outlook, Google, Salesforce, Oracle, Zoho, Marketo, MailChimp, PayPal, QuickBooks, Square, etc. · ROI and Insights. Gain insights into customer feedback for every product and service using sentiment analysis and keyword analysis. Reporting available by location, region, or division. About eKomi The Feedback Company Founded in 2008 by serial entrepreneur Michael Ambros, eKomi, The Feedback Company is a leading independent provider of transaction- About BirdEye BirdEye is a leader in Business Reputation Management (BRM). BirdEye platform allows businesses to amplify their reputation to get more word-of-mouth referrals, leads and repeat clients. Businesses can monitor reviews from all major sites, gain new reviews, manage customer feedback and automatically promote their good reputation across the web, social media and search engines. BirdEye platform powers 500K+ businesses and 6M reviews. The company is based in Sunnyvale, CA and founded by alumni from Yahoo, Google, Amazon and Cisco. PR contact for eKomi The Feedback Company: Carrie Wick, Head of Corporate Communications Phone: +49 30 2000 444 814 Email: carrie.wick@ End
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