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Preventure awarded Customer Service Leadership Award by Frost & Sullivan
The awards are granted based on comprehensive metrics created by Frost & Sullivan to equally evaluate companies across a multitude of industries and awards. Preventure scored nearly perfect on Frost & Sullivan’s Decision Support Matrix for the Customer Service Leadership Award, outscoring the competitors by at least 25%. The Matrix measures Quality of Service, Timeliness of Service, Impact of service on Customer Service, Cost of Service to Customers.
“What separates Preventure from the other market participants is its relentless focus on program quality and member engagement [resulting] in an average employee participation of over 70%, which is at the top end of most active management programs,” says Frost & Sullivan Industry Analyst, Amith Viswanathan.
Viswanathan goes on to say, “Frost & Sullivan therefore believes that Preventure’s unique focus on customer service and measurable member engagement programs gives it the competitive edge in competitive employer wellness and early intervention markets.”
Preventure CEO, Mark Correia, expresses his pride saying, “At Preventure, our differentiation is the expertise and people support we provide our clients every day. We're delighted to see this international organization corroborate that our level of service is truly unique and industry leading. I'm excited to build upon this reputation with even more innovation in how we can become indispensable to our clients in the future.”
This award comes on the heels of Inc. 5000’s naming Preventure one of the fastest growing companies (#1774) in the entire U.S. and Inc.’s 2013 Hire Power Awards ranking Preventure as #11 out of the top 100 Rhode Island Companies, and #5 in the top 10.
Preventure is a global provider of corporate wellness and health improvement programs specializing in comprehensive fitness and wellness benefits designed to improve health and productivity and decrease health care costs. Preventure helps corporations and health insurers understand, predict and control health risks and related costs. For more information contact Laura Walmsley at 1.888.321.4326 or firstname.lastname@example.org. Visit Preventure online at www.preventure.com.
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