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XFAIR, Inc. Opens New Chicago Office to Enhance Customer Experience
XFAIR specializes in providing communication management software, hardware and services to assist businesses in organizing events such as trade fairs, road shows, demonstrations and tours. While services can be specialized and adapted to any type of event, trade fairs are the business’ specialty.
In 2001 XFAIR was founded, opening its first office in Munich, Germany. This location currently stands as the company’s headquarters. Since then, XFAIR has opened a second office location in Hong Kong to better service clients in the Asia-Pacific region. On May 27, 2014 the company began operation in the United States, opening its third office in Chicago based off of the popularity of the location for trade show events.
“The new Chicago location allows XFAIR to not only expand business in the U.S. market, but also to further enhance customer service for existing American clients,” said Roland Fürst, founder of XFAIR. “I am eager to see what the future holds for XFAIR as our business expands across global borders.”
XFAIR’s event solutions offer clients the chance to have a stress-free planning experience and further aids them in providing exceptional guest services during their events. Clients are able to use XFAIR’s extensive event management solution software to organize their events, which includes personalized mobile and iPad applications. Offered solutions within the software include staffing for events, hotel accommodations, transportation services, invitation and registration management, lead management and overall booth management. Clients also have the option to be provided with state-of-the-
“The XFAIR solution significantly enhanced the visitor experience and helped to provide a more [enhanced] sales environment with customers and prospects. [XFAIR’s] personal commitment, customer service orientation and cooperative nature made [it] a reliable part of our project team,” said Johnathan Graham and David Sharpe, Hewlett-Packard GmbH.
XFAIR is a leading provider of event communication and guest management solutions. As a pioneer in the field of IT and service solutions for events, XFAIR’s clients benefit from our abilities in providing cutting edge technology and exceptional customer service, allowing them to efficiently plan and carry out events. With office locations in Munich, Hong Kong, and Chicago, XFAIR services over 200 global clients. For more information about XFAIR, visit www.xfair.com.