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Kim Raine Receives 2013 Customer Service Award
Kim Raine with RE/MAX DFW Associates in the Las Colinas office was recently honored with the office’s Customer Service Award for 2013 at the company’s Tech Symposium and Awards Presentation held at the Hilton Garden Inn in Lewisville
“Our buyers and sellers receive a questionnaire from our staff after each transaction is completed, asking them to rate the service that they received from their sales associate,” notes Mark Wolfe, president of RE/MAX DFW Associates. “Especially important is agent promptness, knowledge and courtesy throughout the transaction. The integrity of the agent is equally important. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned questionnaires, almost always indicating strong satisfaction with the agent. As would be expected from Kim due to her strong commitment to her clients and based on the returned questionnaires on her behalf, she gave exemplary service during the year.”
“I was very honored with this tribute,” said Mrs. Raine. “This is one of the highest compliments an agent can receive from her clients. It is a great privilege to receive a satisfied response from a pleased customer. I strive to give the best service possible, and a lot of my business is from repeat clients and referrals. I will always treasure this recognition and will continue to endeavor to exceed my client’s expectations.”
Since joining the RE/MAX DFW Associates Las Colinas office in December, 2012, Mrs. Raine has been one of the leading Realtors® in the Irving, Valley Ranch and Las Colinas markets. A seasoned veteran, Kim is a member of the prestigious RE/MAX Hall of Fame and the RE/MAX 100% Club. Through continuing education, she has achieved the ABR®,CRS® and GRI designations. Originally from Eugene, Oregon, Kim moved to the North Texas area more than twenty-eight years ago. She attended the University of North Texas and received her BBA in finance. Specializing in residential properties, she has used her knowledge of the area as well as the skills from her former career in financial sales effectively for over 16 years in her practice of real estate. Kim is married and she and her husband, Tim, reside in Dallas. In her spare time, Kim enjoys cooking and exercise.
RE/MAX DFW Associates has been in operation for more than 30 years and today is the largest RE/MAX franchise in Texas. The firm has seven offices: Coppell, Dallas, Flower Mound, Frisco, Las Colinas, Plano and Willow Bend. The firm’s over 300 agents are projected to close a record $1.6 billion in 2014. RE/MAX DFW Associates is part of the world-wide RE/MAX network in 91 countries and 90,000+ agents.
Kim Raine can be contacted at the Las Colinas office of RE/MAX DFW Associates at 972-402-4165 or via email at email@example.com. She can assist with any home listed in the North Texas Regional MLS System as well as any of the firm’s active listings, which can be viewed at www.YourHomeTownPro.com.