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Latest Hospitality Service Trend Focuses On Customized Hotel Stays
Hospitality Solutions Ltd. is celebrating the launch of their website “Pimp Your Stay”. A new concept in the hospitality service industry focusing on customer experience and customer retention.
A secondary feature that this tool offers is the tailored hotel offers. Travelers receive hotel offers that match their profile directly to their account. Offers are submitted by filtering through the same preferences that a traveler would have on their profile. This is more than general demographics filtering that one finds on other travel related websites.
Personalization is the next trend in the hospitality service industry. Achieving great results in Guest Satisfaction Index does not guarantee repeat business. With so many hotel beds worldwide, it’s the wow feeling that guarantees positive word of mouth, great reviews and a repeat visit.
“Business travelers are looking for comfort, leisure travelers are looking for an experience” says Sue Ciappara, co founder “This is what we offer - Pimp Your Stay is our brainchild, which came to life through our extensive industry experience and personal travels”.
About Hospitality Solutions Ltd.
Founded in 2013, Hospitality Solutions Ltd. launched their website Pimp Your Stay in April 2014. Based in Malta, Europe, the company focuses on the latest trend of personalization in the hotel service industry. The team’s various skills are in hotel operations, project management, customer relations, quality assurance and finance. Entrepreneurs Sue Ciappara and Nils Adam, are the founders of this business idea.
CJ General Bldgs.
Dawret il- Qawra
Tel: 00356 99423563
Tel: 0031 633478981
Page Updated Last on: May 14, 2014