Give your rental property a maintenance MOT!
Maintenance made easy – a step-by-step guide from the experts at Belvoir
“It’s extremely important to pro-actively look out for potential maintenance issues in your rental property in order to detect problems at the early stages before they cause more extensive damage,” explains proprietor of Belvoir Liverpool West Derby Adam Rastall. “This could be something as small as a water leak, or an issue as big as structural movement in a property.”
Proprietor of Belvoir Southend-on-
Arranging regular inspections of your rental property is the key to spotting potential maintenance issues before they escalate.
“You should visit your property every six months (at a minimum) in order to assess potential maintenance needs,” advises Adam. “Your tenant has a duty of care to inform you of anything that they may have spotted. However, I would not recommend solely relying on a tenant – they may not be familiar with the warning signs of potential repairs or maintenance issues and may miss something essential. Always visit the property yourself, or ask your agent to visit the property on your behalf, every three to six months.”
Proprietor of Belvoir Portsmouth Samantha Bateman explains further...
“We inspect our properties at regular intervals throughout the year so that we can check them in every season. For example, a problem with the guttering, roof or rendering will often not show itself until the wetter months.
“Tenants who work full-time may not remember, or find the time, to report an issue to us,” she continues. “In their opinion the problem may be minor, but as experts we know that small issues may manifest themselves into bigger repairs or renovation if left without immediate attention.”
When visiting a property it is essential to give your tenant at least 24 hours notice, but appointments are usually made at least a week in advance.
“Our tenancy agreements state that a tenant should allow access to the landlord or his agent if they are given at least 24 hours notice and we would normally call the tenant to arrange a convenient time for both parties to carry out the inspection,”
Samantha agrees. “We write to our tenants four weeks prior to any inspection which gives them time to arrange time off work if necessary. If they are not going to be present during the inspection, and they would prefer to leave us a note outlining anything they would like us to look at while there, then that is fine too.
“After the inspection the tenant is notified of any maintenance work we organise in order to arrange access prior to any works being completed. We try to arrange maintenance at the convenience of the tenant unless it is an emergency.”
Wayne adds, “24hrs is the minimum notice required unless it’s an emergency and then it’s via the tenant as urgent. If the works are particularly disruptive then it’s worth letting the tenant know exactly how bad the disruption could be so there are no surprises. Consider a rent reduction in some cases for the length of the works if parts of the property are unusable.”
During your inspection there are many common potential maintenance issues to be aware of...
“While at the property look out for the following,” says Wayne. “Check that window and door seals are in working order, ensure the radiators aren’t leaking, check taps for drips and take note of any stains on ceilings which could indicate leaks from pipes or the roof. Step outside and pay attention to loose roof tiles and examine the guttering too – blocked guttering is often a hidden problem that can cause damp and other issues.”
Adam adds, “Making a checklist prior to the inspection can be useful. Make a list of everything you should be looking at on a quarterly, annual and five-year basis and tick off as appropriate. During the inspection look at the interior and exterior fabric of your property as well as the fixtures and fittings, plus open loft hatches to check attic spaces and examine basement and cellars if appropriate.
“While there are many maintenance issues to look out for the most common problems tend to be leaks on radiators, deterioration of bathroom seals, damp, mould and condensation.”
Samantha says that condensation is one of the most common, yet easily resolved, maintenance issues landlords often face. She explains further...
“By far the most common maintenance issue we find is condensation,”
“When left untreated condensation can cause staining and damage to the walls and decor of the property.”
Ignore now, pay later
If maintenance concerns aren’t resolved when detected small issues can become big problems...
“If these issues aren’t repaired within a short amount of time, they can cause substantial damage to the property and, in the case of the damp, can cause your tenant health problems too,” warns Adam.
Inspect your rental property regularly and stop the acceleration of maintenance matters before they start.
“The key is to spot problems early and deal with them before they become bigger issues,” concludes proprietor of Belvoir Brighton and Hove Chris Radford. “We do our inspections every quarter and produce written reports for our landlords.
“Small problems left unresolved will undoubtedly get worse, costing you more money, taking contractor’s more time and leading to more disruption for your tenant in order to rectify them.”