LivePOS Brings Enterprise Service & Repair into the Cloud

April 29, 2014 - PRLog -- LivePOS, a San Diego-based Cloud point of sale provider, continues to bring innovative system integration to the world of POS systems.  Their most recent development, a Cloud work order module for the Service and Repair industries, is the first of its kind – allowing merchants to completely integrate with a customer information database as well as the store’s point of sale system.

The new work order module creates a complete package that takes the vendor from the acceptance of an intake repair item through all the steps required to customize or service it, then allows the vendor to take a picture, collect a deposit, and even invoice the customer (for example Net 30), all without any other software packages or manual manipulation of the process.  Even better, all of this synchronizes with LivePOS’s robust Online Dashboard, a Cloud based backend management that can run on any device.

When Joe Customer calls in to check on his watch repair, anyone can answer his questions, no matter what stage of repair his watch is in.  As the repair team adds items to the work order, the friendly faces at the counter can update Joe on the status. Joe can also opt to receive automated notifications.  Any time the work order is updated or changed, he’ll get an email or text message to his mobile device or computer.

For stores that have long struggled with bulky interfaces, expensive network servers and the risk of lost data, this newest LivePOS module simplifies the whole process.  Since LivePOS is a hybrid Cloud solution, merchants can enjoy the quiet of offline protection (in case the Internet goes down) while still enjoying the full benefits of an Enterprise Cloud Solution.

The Service and Repair Work Order module was built as part of LivePOS’s flagship product (LivePOS Retail), which automatically enables it for multi-location, multi-store operations in enterprise and franchise environments. In fact one of the early companies to use this amazing module is Fast Fix Inc.  The industry leader in jewelry and watch repair.  The Work Order module is used in a verity of services, from iPhone and iPad repairs, down to furniture customization and auto body shops.  Any scenario that requires a product to be serviced or repaired is covered by this new Cloud enabled module.

This revolutionary LivePOS Work Order module replaces multiple disconnected pieces of hardware into one beautiful cloud POS system that is both robust and easy to use, a combination that many other POS products in the market are lacking. For more information on a free 14-day trial of their software, please see the LivePOS website at

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Tags:Service, Repair, Franchise
Industry:Jewelry, Retail, Services
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Page Updated Last on: Apr 29, 2014

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