Raising the bar in customer service in Dubai
Motivation and customer service improvement to prepare for World Expo 2020 in Dubai.
You as Owners Managers, learn the impact of the cost of employee turnover and customer retention on your bottom line. You get the benefit of a harmonious culture mix, employee pre-hiring profiling, Voice of the customer ‘one click’ surveys, value-adds by customer recommendations ‘word of mouth’
We guarantee improvement of your ranking on our website, TripAdvisor and Booking.com. We investigat your operation using mystery shoppers and monitor and respond to your customer / guest reviews and turn them into positive feedback. Consultation via hot line for customer recovery ‘at the moment of incidence’ is included. *(Conditions apply).
We are now able to offer our subsidized rates for our motivational seminars starting from Thursday the 1st of May, 2014 at the Gloria Hotel Media City.
Remember: Customer service / experience is an all time evolving emotional phenomena, and you have to keep on raising the bar, as your ‘good service’ will become ‘expected service’ for the user the next time around, and you have to constantly keep aiming for excellence.
Remember: “Your best customer service is as good as your worst employee” and “Happy employees make happy customers.”
We show you how!
Make the bold decision to Contact me now!!!
Khursheed Al Hasan Khan (uncle kay), ae.linkedin.com/
E4A, 422, DAFZA, Dubai – UAE
Khursheed Al Hasan Khan