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Jennifer Nilssen of Real Living Northwest Realtors Wins National Award for Customer Service
“Jennifer Nilssen joins a select group of real estate professionals recognized nationally for providing incredibly high levels of customer service to their local clients," said Real Living Real Estate president Robert McAdams, Jr. "With our Premier Service program, buyers and sellers are asked to complete a survey evaluating the service they receive and Nilssen received one of the company’s highest rankings.”
To qualify to become a Premier Service Diamond award winner, Nilssen had to receive a minimum 95 percent customer satisfaction rating. Nilssen’s customer satisfaction rating was 100% percent.
"I am absolutely thrilled to receive this award since it’s an independent rating based upon evaluations from those people who matter most: my clients,” said Nilssen.
Premier Service is one of the most comprehensive and effective customer service programs in the real estate industry. Through the program, Real Living Real Estate’s agents put in writing, up front, the services they will perform. Following the transaction, Real Living Real Estate asks customers to honestly rate their performance through a written survey from an independent third party.
About Real Living Real Estate
Real Living Real Estate is a full-service real estate brokerage franchise company with a comprehensive and integrated suite of resources for franchisees and their sales professionals, as well as for consumers who work with them. The Real Living brand and its innovative concepts were recognized by Entrepreneur magazine; have won Inman Innovator Awards, and been named “the Most Promising New National Brand” by the Swanepoel TRENDS Report. Real Living Real Estate is a network brand of HSF Affiliates LLC, majority owned by HomeServices of America, Inc., a Berkshire Hathaway affiliate. For
more information, visit www.RealLiving.com.
Real Living Northwest Realtors (www.rlnorthwest.com)
Stephanie McCarthy, President