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The Colombian Ministry of the Interior Uses BPM to Ensure Transparency in the 2014 EL
With AuraPortal BPM technology, the Immediate Reception Unit for Electoral Transparency (URIEL) automates the management and tracking of complaints and allegations of irregularities in the Colombian 2014 electoral process.
AuraPortal has been distinguished with great advantage over its competitors by Ovum in its Decision Matrix report and by other renowned analyst firms.
In just two months, a team of specialized consultants from AuraPortal Partner companies BPM Latinoamerica and Management & Quality Ltda., designed, configured and implemented this process, which enables Colombian citizens to report irregularities observed in the Colombian 2014 elections.
Alvaro Canal, AuraPortal Business Developer for the Andean region and Panama, comments, "Manually handling an unpredictable volume of complaints and allegations in a country with more than 30 million voters, and responding in short periods of time as is required by law, can be a very costly task. With AuraPortal BPM it will be immediate, precise and controlled, with a notable reduction in paperwork and minimal staff."
Here are just a few of the many benefits the Ministry has achieved from implementing AuraPortal BPM technology:
• Information management using Dynamic Forms.
• Unlimited Guest and Anonymous Users thanks to AuraPortal WIP technology.
• Web Service integration with external applications.
• Web Service integration with the current Document Management system.
• External Portals for external surveillance and control entities.
• Automatic creation of office documents for case referral.
• Notification to citizens by mail, messenger, web and printed notifications.
• Visual help in forms.
• Public Queries.
• SQL Reports.
• Execution of stored procedures.
• Management of Chain of Custody for physical evidence received.
• Monitoring of the citizens from the Ministry's website.
ABOUT AURA (http://www.auraportal.com)
AURA is a global BPM (Business Process Management) software provider delivering a solution that creates, without the need of IT programming, Business Process Workflow Execution Models. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.
AURA has a presence in 40 countries with more than 300 customers including, among others: Walmart, Toyota, General Motors, Pemex (Petroleos Mexicanos), Carrefour, ArcelorMittal, PepsiCo, Coca-Cola, Danone, INCAE, Kimberly-Clark, Yamaha,Royal KPN, Bristol-Myers Squibb, etc., as well as many Government Agencies and Departments in several countries. All of these customers benefit from maintenance contracts.
Its headquarters are in Europe (Spain and Holland) with an executive branch in North America (Florida). It also has offices in several countries and a vast network of partners who locally attend customers throughout the world.
Phone: +1 (857) 239-0070 or +34 96 295 4497
WHAT THE TOP EXPERTS SAY ABOUT AURAPORTAL BPMS
In the "Product Quality" category, AuraPortal has obtained the highest score (9 points), situating itself clearly above the next best vendor on a scale of 1 to 10.
(Decision Matrix on BPM Vendors 2011, OVUM)
“With a dominant placement in nearly all areas of the BPM module, AuraPortal BPMS is well positioned as one of the leaders within the BPM space according to all standards provided by TEC”.
(TEC Technology Evaluation Centers 2013)
“AuraPortal is the example of next-generation BPMS”.
“AuraPortal is one of the most complete and advanced BPMS solutions on the market backed up by a financially strong company with a large number of satisfied customers of all sizes that have been working with the product for several years”.
(BPMS Report 2010)
“In Customer references, AuraPortal has a strong ease of implementation and ease of use from both IT and business user perspectives”
“For what you get, AuraPortal is really good value for money with a very low maintenance percentage”.
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