Innovaro’s LaunchPad Lisn Enables Social Media Intelligence
Tampa, FL – March 13, 2014 - Innovaro, Inc. , the leading provider of software-driven innovation solutions, today announced a new release of its LaunchPad Lisn software product. These new features will move users beyond social media monitoring and provide social media intelligence, which extracts out the insight and customer understanding buried in social media data.
Lisn, a component of Innovaro’s LaunchPad innovation software suite, now delivers more powerful options for smart searches from an expanded list of social media sources, data scrubbing of search results for more accurate and relevant answers, and automated alerts based on a configurable scale of customer sentiment.
Key features in this release include:
● Smart Searches - An improved search interface using more intuitive search criteria allows users to construct fine-grained searches without having to be expert in SQL or Boolean logic.
● Time Travel - Lisn now enables precise historical captures even if not supported by a social media source.
● Data Scrubbing- Post-search processing applies a finer grain of exclusion to eliminate false positives and other irrelevant data, as well as providing case sensitive filtering, and author exclusion.
● Automated Alerts - Lisn’s signature functionality—
● More Sources - Lisn supports Twitter, FaceBook, Google+, LinkedIn, Yelp (supporting multiple cities), Instagram, YouTube, and specific Web URLs.
“Social media intelligence is about eliminating the noise in social media monitoring so you can zero in on the important signals,” said Innovaro’s CEO, Asa Lanum. “Most social media tools aggregate and report on all the search results returned, much of which can be inapplicable data that skews report totals. Lisn applies powerful post-search processing to cleanse the results and focus your attention on the meaningful information that matters most.”
For more information on these new capabilities please visit: www.lisnsoftware.com/
About Innovaro, Inc.
Innovaro is the leading provider of software-driven innovation solutions. Tested methodologies fueled by an artificial intelligence engine ensure repeatable success along the entire innovation lifecycle. A full suite of software products, consulting services, and foresight research deliver a proper fit for every customer’s innovation needs. For more information please visit: www.innovaro.com.
Certain matters discussed in this press release are “forward-looking statements.”