Snitch On Us: Rock Church Successfully Launches Goodsnitch Feedback App

March 11, 2014 - PRLog -- Rock Church, the largest church in San Diego, Calif., has implemented Goodsnitch, a mobile app that allows consumers to provide anonymous, private feedback to businesses and organizations in real-time. Goodsnitch especially encourages users to recognize "everyday heroes" who provide great service or do an amazing job. Businesses and organizations like the Rock are able to view fast feedback and data, respond to customers immediately, celebrate employees, and improve as needed.

"Goodsnitch is an absolute home run. It's easy for everyone involved and exemplifies the spirit we hope is always present in our church. We were amazed at the over-whelming response and results - and the ‘snitches’ are still coming in. I think it's a no-brainer for any church," said Rock Church Senior Pastor Miles McPherson.

This past Sunday, Rock Church implemented Goodsnitch, asking church attendees to download the app and provide feedback on the church as well as use the app recognize at least one everyday hero at a business they visit during the week.More than 800 Rock attendees have already downloaded the app, and Rock Church has received more than 170 "snitches" to date. Additionally, Rock Church attendees have snitched on more than 100 local businesses. Combined, Rock Church attendees have recognized more than 200 "everyday heroes" in San Diego since Sunday. Stories of these everyday heroes ranged from small expressions of kindness to acts that were life-changing.

One attendee snitched on the Parking Ministry who helps manage traffic on Sundays, “It's raining today and they are out there. Thank you parking team for serving in this way.” Another snitcher recognized an emergency room nurse at Kaiser Permanente, sharing, “My daughter and I were brought to the hospital after an accident and Steve went above and beyond to ensure we were taken care of!”

Together, Rock Church and Goodsnitch want to use technology for good in San Diego.  Goodsnitch represents an "instant outreach" opportunity for church members. In as fast as 30 seconds, church members can recognize and encourage unsung heroes in their community.  Rock Church witnessed first-hand the impact of recognizing staff and volunteers with real feedback.

Goodsnitch offers users a chance to shift their perspective from the anonymous and negative cyber communications, which are prevalent in online posts, to a perspective highlighting the good work of others and providing a means of communicating constructive criticism to the appropriate person.

“We allow ourselves behaviors online we never would in person,” says Sherry Turkle, Ph.D., a psychologist and professor at MIT, in  “Why Is There So Much Negativity on the Internet?” by Kate Rope as published on  “We do things online that hurt and damage real relationships: We’re curt with people we work with; we’re aggressive with people in our families; we bully people we go to school with.”

Goodsnitch aims to reintegrate positive feedback and constructive criticism into the consumer and company relation. 

“There’s a lot of evidence to support the fact that positive emotions fundamentally change the way our bodies and brains work,” says Barbara L. Fredrickson, Ph.D., a professor at the University of North Carolina at Chapel Hill, in “Why Is There So Much Negativity on the Internet?” as published on “What we’ve learned is that if people increase their daily diet of positive emotions, it makes them more resilient, more socially integrated, and physically healthier.”

About Rock Church

Rock Church is San Diego’s largest church and the 29th largest church in the nation according to Outreach Magazine’s 2013 “100 Largest Churches.” Pastor Miles McPherson, a former NFL player, started Rock Church in 2000. More than 14,000 people attend Rock Church’s five Sunday services at the three campuses: Point Loma, San Marcos and El Cajon, Calif.

For more information, go to

Follow us on Twitter (@therocksandiego) and Facebook (The Rock San Diego)

Rock Church 2277 Rosecrans St., San Diego, CA 92106

About Goodsnitch
The Goodsnitch mobile app empowers consumers to provide anonymous, private feedback on their experiences to every business and organization and recognize everyday service “heroes”. Goodsnitch is free for consumers through the App Store and Google Play.  Goodsnitch has free and customized mobile, web and tablet customer engagement and employee recognition “fast data” solutions for businesses and organizations of all sizes including the Dallas Cowboys, Life Technologies, Robert Half International and Rock Church.Goodsnitch delivers every piece of user feedback to businesses or organizations free of charge.

Goodsnitch was founded by former Salvation Army National Chairman and Goldman Sachs Partner Rob Pace and provides its custom products to many non-profits free of charge.

If your business, organization, or nonprofit is interested in using Goodsnitch, contact us at or visit our website:

Follow us on twitter (@GoodsnitchApp) and Facebook (GoodsnitchApp)

Mei Ling Nazar
Source: » Follow
Email:*** Email Verified
Tags:Rock Church, Goodsnitch, Miles Mcpherson, Rob Pace
Industry:Business, Consumer
Location:United States
Account Email Address Verified     Account Phone Number Verified     Disclaimer     Report Abuse

Like PRLog?
Click to Share