Inktel Promotes Jorge Bermudez to Site Director of Doral Location

Bermudez’s vast experience in customer service shows a history of excellence that will strengthen the company’s leadership team
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Contact Center


Doral - Florida - US


DORAL, Fla. - March 4, 2014 - PRLog -- Inktel Contact Center Solutions, a leading global provider of contact center services, has announced the promotion of Jorge Bermudez to Site Director of the company’s Doral location. As demonstrated by this promotion, Inktel is committed to the growth of its employees as it continually strives to develop each member of its workforce to maximize individual potential and team production.

“Talk about earning a promotion the right way!” said Vice President of Business Development, Jason Schlenker, who interviewed Bermudez when he was first hired. “Jorge Bermudez did just that. With his unwavering optimism and ongoing commitment to our clients and [his] teammates, Jorge is an incredible asset to the entire Inktel organization. I look forward to another successful ten years with Jorge at the helm of our Doral location!”

Beginning his career with Inktel at only 20 years old, Mr. Bermudez has been successful throughout his many endeavors and has always demonstrated a positive attitude that continues to motivate those around him. He brings extensive experience to his role, stemming from his initial work to various other positions in the company. Patient, understanding, and knowledgeable, Mr. Bermudez plays an invaluable role in Inktel’s operations and culture, and everyone in the company looks forward to his future achievements.

“We are thrilled to have Jorge Bermudez join the management team,” said Senior Vice President of Business Development, David Drayton. “Not only is he a fantastic leader and mentor, but he also embodies our culture and values and lives them every day. With Jorge at the helm, the future is very bright for Inktel and for the partners that we serve out of our Doral location.”

“It’s an amazing feeling to see someone like myself, who started at the entry level, achieve such an accomplishment,” said Mr. Bermudez, who started with Inktel as a Lead Customer Service Representative and moved on to other positions, including Special Services Coordinator, Operations Supervisor, and Operations Manager. “About four years ago, I gave myself a goal to become a Director at Inktel. With the support of great leaders, mentors, and a positive winning mentality, I’ve accomplished my goal. I’m just getting started. The sky is the limit!”

About Inktel

Inktel Contact Center Solutions LLC  is a leading business process outsourcer specializing in contact center services. As one of the top outsourcers in the United States, Inktel provides Contact CenterSolutions to many Fortune 500 companies, federal/state/local government agencies, not-for-profit agencies and other leading organizations. The rapidly growing organization has received multiple awards and recognition including a "Best & Brightest Company to Work For" in the nation (National Association of Business Resources), the "Best Place to Work" in South Florida for three years in a row (South Florida Business Journal) and one of Crain's Business Magazine's "Best Places to Work" in Chicago! Inktel has operations nationally, including offices in Miami, Chicago, Dallas, New York City and Ft. Lauderdale, among other cities. Company news and background information are available at http://www.inktel.comor call 1-888-4-INKTEL.

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Tags:Inktel, Doral, Contact Center
Industry:Business, Services
Location:Doral - Florida - United States
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