Patient Experience West National Forum Announces Carolyn Douglas as Spotlight Speaker

Carolyn Douglas, Founder of Intranet Connections – a business intranet software company established in 1999 – has been asked to be a spotlight speaker at this year’s National Forum on Patient Experience West.
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Vancouver - British Columbia - Canada

VANCOUVER, British Columbia - March 4, 2014 - PRLog -- Carolyn will be sharing her insights from Gold Coast Hospital, a teaching hospital of Queensland Health, which has been utilizing Intranet Connections’ intranet software to innovate staff training, improve patient safety and enhance patient care.

The Patient Experience West  Conference, hosted at the Hyatt Regency Vancouver on March 11 - 12, 2014, will bringing an impressive set of healthcare thought leaders in patient experience throughout the healthcare industry to speak on their strategies, ideas and best practices for aligning processes, systems and people around the patient to improve outcomes and experience.

Carolyn Douglas joins a seasoned panel of speakers that will share their expertise and experience on a range of topics including patient empowerment, framework development, continuous improvement, leadership strategies, service excellence, healthcare transformation, collaborative care, senior care best practices, measurement and health outcomes.

Since 1999, Douglas has welcomed over 1,600 intranet clients to the Intranet Connections family, including 200 in the healthcare industry.  Carolyn and her product team compiled best practices from the last 15 years of working with Intranet Connections’ Healthcare Clients to innovate a healthcare intranet that is specifically designed to meet the needs of hospitals, medical centers, hospices and end-of-life care facilities, wprvr while still being a simple implementation intranet platform.

In 2013, one of Douglas’s favorite healthcare clients, Gold Coast Hospital, received a commendation from the Intranet Innovation Awards for utilizing their Intranet Connections’ Healthcare Intranet to create new training credentialing packages, innovating the way Gold Coast Hospital delivers training to its doctors, nurses, interns and admin staff. During her spotlight presentation, Douglas will share how these packages were created and the measurable benefits they have provided to the hospital.

To learn more about how Gold Coast Hospital has utilized Intranet Connections to yield significant time-cost savings and improve patient care, check out the online case study at:

To register or learn more about the National Forum on Patient Experience West, explore their website at:

About Intranet Connections

Intranet Connections ( has helped over 1,600 corporations, healthcare providers, financial firms, government agencies and manufacturers/distributors connect, collaborate and create through our proprietary business intranet software.  Intranet Connections is a leading provider of simple, powerful and automated corporate intranets, financial intranets and healthcare intranets. With Intranet Connections’ simple implementation experience, smart delegation, automation, and total ease-of-use for IT administrators, our intranet software yields significant time savings, cost savings and resource savings for any organization.

To learn more about Intranet Connections, visit our website at For a free 21-day Intranet Connections software trial contact us +1 604-924-9770 or (

Maz Mohammadi
604-924-9770 ext. 106
Intranet Connections PRs
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