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Critical Mass diffusion of Unified Communications Solutions is shaping the workplace environment
Understanding the specific needs of the different workforce age-groups allows companies to adopt granular Unified Communications Strategies and improve productivity.
However, the survey also highlighted that the generational gap is critical when it comes to a happy adoption of UC solutions, proving that a granular control of the available choice of tools can make the difference on a seamless and gradual integration into the existing working environment. Yet again, Cisco Unified Communication approach is to build in sufficient flexibility to accommodate new developments as business needs evolve while ensuring the ROI of the existing IT (http://unificomms.com/
The survey of 500+ IT managers reported that almost two-thirds of employees under 35 were frustrated with the technology infrastructure at their workplace and that more of two thirds of them felt that improved Collaboration Solutions would enhance productivity. The importance for this age group -composed by the first internet and smartphones generations entering the work place- to see their office as an ‘exciting’
Finally, the survey shows that following the recent economic recovery in the UK, 60% of SMEs expect to expand during 2014, and 78% of respondents highlighted improved communications as a key part of creating a more successful way of doing business. These numbers underline that SMEs and larger enterprises looking for a competitive approach to the markets instability should discuss the importance of IT resources within their business and how to take advantage of Unified Communication Solutions to deliver competitive advantage.