If we don't take care of our Customers - Somebody else will

BRAMHALL, U.K. - Feb. 3, 2014 - PRLog -- The property industry is making rapid advances to ensure that home buyers can receive impartial advice from Quality Accredited Solicitors and Licensed Conveyancers. We Help You Too Ltd (WHYT) have worked in partnership with The Conveyancing Network (TCN).

What is Homebuyer Conveyancing?
Homebuyer Conveyancing consists of a team of impartial solicitors that puts Customer service first.
Although the Quote is online, the service offered is personable and the aim of the team is to keep Customers aware at all times of the sales progress.
The quotes are transparent.
A Customer charter paves the way for the need to continuously improve by using Customer feedback.
Our aim is to reduce the amount of cancellations and we believe we can do this by focusing on the customer experience and charging a fair price for the work involved that is County specific.


Our website consists of a team of solicitors all of whom work to demanding Customer Service pledges ensuring all Customers are treated fairly as detailed in the bespoke Customer Charter that is independently managed by a solicitor. This ensures that every home buyer can pass back their experiences and the service levels offered by the team of Solicitors can continuously improve. Adrian Toulson, Director of Breeze & Wyles Solicitors LLP who will be managing our team of solicitors said “Duncan’s ethos and approach to the Home buying Conveyancing project has been and continues to be, to put the Customer first and Customer service at the heart of your business, with this attitude we have been able to attract a number of the leading conveyancing legal firms to join our team”.

Neil Smith a Director of The Conveyancing Network said, "We are excited to be working with and powering the new WHYT conveyancing platform. It represents a big step forward for the residential conveyancing market in providing quality, regulated residential conveyancing, aimed at providing the highest level of customer satisfaction and service. WHYT will be utilising The Conveyancing Network's quote plugin technology on the new Homebuyer Conveyancing website, as well as making use of our restful API for their new home buying App due for release in the near future. Our technology offering provides WHYT with a platform that is robust and responsive to suit their future growth".

The network we have created is county specific and as such we are managing capacity provided by each solicitor. Each solicitor advises at the start of each month what capacity they can manage. This can go up and down and this directly affects the customer experience.

The fall out in property from home buyers cancelling can be attributable to poor conveyancing and a lack of understanding on what the costs are involved when buying a house. The same company We Help You Too Ltd is launching an App that uniquely paves the way to managing the home buying process. (more on that later).

We Help You Too Brand takes steps to turn complexity into simplicity.

I would like to thank Neil Smith a Director at TCN and Adrian Toulson a Director of Breeze and Wyles who have supported this initiative over the last 4 months.

Thanks to all Duncan Pattinson - Director of We Help You Too Ltd. - Tweet us now @forthehomebuyer (https://twitter.com/forthehomebuyer)

www.homebuyerconveyancing.com