15-Year-Old CareSync Patient Gets National Attention for YouTube Video

“I’m a patient and I need to be heard” video attracts thousands of views and national media attention as hospital bed-bound Gleason tells providers what she needs.
Morgan Gleason gets "patient-centered."
Morgan Gleason gets "patient-centered."
TAMPA, Fla. - Jan. 25, 2014 - PRLog -- Hospitalized for meningitis following a routine infusion to manage a chronic condition, CareSync patient Morgan Gleason turns to YouTube to vent her frustrations about the care she’s receiving.  Within 24 hours, the video had thousands of views, and was received with cheers and social shares from the patient-centered community on Facebook, Twitter, and other social platforms.

Gleason, fed up from the lack of sleep, and not being included in important discussions about her health, maturely shared via video that she wants to have dialogues with all of her providers, and she wants to be engaged in her health, but waking her up at 6 am is not the best way to get those conversations started.  Additionally, she shared how frustrating it is to be excluded from conversations about her body, and her health, as providers pull her parents into the hall to talk.

“We hear, over and over again, how much more confident our members feel at the point of care,” said Courtney Larned, VP of Marketing at CareSync. “Having access to your medical information, discovering what’s in your records, and then leveraging that health story to receive better care is why we exist.  Information equals power.  Empowerment leads to increased engagement. This engagement leads to better outcomes.  We all are cheering ‘Go Morgan!’ for emphasizing what you need from your doctors to be a better patient.”

Gleason’s video was written about on the Forbes’ blog, and currently has almost 8,000 views on YouTube.

About CareSync
CareSync is a patient-centered engagement platform that helps solve the communication problems in healthcare. Combining web & mobile applications, comprehensive medical record services, and enterprise solutions, CareSync facilitates real-time communication between patients, care teams, and providers. Built with medical databases, the platform empowers patients to securely & selectively share their information as structured data with families, care teams, and healthcare providers.
For more information about CareSync, visit www.caresync.com.

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Courtney Larned

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Tags:Patient Centered, Healthcare, Health App, Caresync, Epatient, Youtube, Video
Industry:Consumer, Health, Technology
Location:Tampa - Florida - United States
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Page Updated Last on: Jan 27, 2014

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