TISSL celebrates its 10th anniversary by creating TISSL Inc

The POS solutions provider TISSL, known for being used across the hospitality industry and most recently for its pioneering mobile restaurant technology, has marked its10th anniversary with the creation of its first overseas offices, in New York.
By: TISSL Limited
 
NEW YORK - Jan. 21, 2014 - PRLog -- For hospitality solutions company TISSL, opening a New York office marks the first step in its expansion into the US market.

The company’s CEO, Kevin Coetzee, reflects on its 10-year history.  “TISSL was born out of my frustrations with the old POS market, which was characterised by terrible support driven by poor SLA expectations, inattention to infrastructure issues and uninspiring, functionless POS terminals that were barely better than cash tills. And, perhaps most importantly, no one was bringing the latest technologies to market.”

In 2003, Coetzee turned his passion for high-quality product and aftercare into a business.  “‘Our first tagline was ‘excellent product, outstanding support’ and that ethos still drives everything we do. We’re now an international player but we still treat our customers as VIPs. We’re proud of them and of the success we help deliver and support.”

Today supporting 400 hospitality businesses, TISSL has been voted ‘Chef’s Choice of POS’ in the UK’s Restaurant Magazine survey of 2,000 establishments for the past 4 years. TISSL also services customers in locations such as Miami, Hong Kong and Dubai from the UK and works with a number of the world’s top 50 restaurants.

“We’ve grown to a size where our market reputation, our solution and our business culture are now mature enough to be exported.  It’s also a natural progression to provide local support to our larger clients who already use TISSL POS overseas,” explains Kevin Coetzee.

As for TISSL’s reason for targeting the US and the East Coast in particular, Coetzee draws parallels between London and New York. “New Yorkers are very much like Londoners in the way they work and play.  Eating out is the No. 1 leisure activity so we’re confident we’re entering a boom market, but it’s one that needs proven technology and impeccable support to sustain it.”

“London is now one of the best if not THE best food destination, with New York following close on its heels,” affirms Coetzee.  “We aim to bring our experience and the reputation for excellence we’ve gained in London to New York.  We firmly believe in client partnerships, support and adding value.  New Yorkers deserve the best technology and service and we feel able to outshine the competition.”

TISSL is used at all levels and in all sectors of the London restaurant scene, from the capital’s most iconic hotel to the newest fast-casual dining venue. “In fact, Soho and Mayfair where we have over 100 clients are starting to be known as ‘TISSL Town’!” says Kevin Coetzee.

He continues: “More than ever, hospitality is food-driven.  Our most successful pub clients now offer great food, we have scores of restaurants offering exceptional (even Michelin-starred) ethnic cuisines, our hotel clients draw people from around the world to their cocktail bars and every week we have clients opening new casual-dining venues that combine quality food with keen prices and fast service.”

TISSL Inc. is being established as a partnership between TISSL Limited and IPOS Inc., an established reseller of specialist hospitality POS, based in New York and with a customer base in New York City and the East Coast states.  IPOS owner Jeff Feuer is now President of TISSL Inc. and his partner Marc Ghiron becomes Vice-President of Technology.

About TISSL - www.tissl.com

Since 2003, TISSL has provided POS software, latest touchscreen hardware and outstanding technical support to hundreds of hospitality businesses worldwide.  We help them run more efficient operations, make better business decisions and deliver great hospitality, profitably.

Standing out for speed, reliability, breadth of functionality and quality of support, TISSL solutions suit all hospitality operations.  Used in 400+ establishments, TISSL POS excels in fine dining, fast-casual dining, ethnic food, pubs & bars, hotels and members’ clubs.

We cater for many styles of food & beverage service; from a single site to a major group, from independent start-ups to world-class venues, we have a track record of providing innovative and highly-functional POS software.   Our solution manages the point-of-service and accounting and reporting processes, and also minimises till shrinkage, maximises table utilisation, reduces wastage, speeds up service and drives customer loyalty.

Many of the industry’s most demanding chef-patrons such as Heston Blumenthal, Rick Stein, Jason Atherton and Alexis Gauthier use TISSL POS.  In Restaurant Magazine’s survey of 2,000 establishments, TISSL POS has been voted ‘Chef’s Choice’ for the past four years.  TISSL users commonly secure high-ranking positions in the National Restaurant Awards.

TISSL POS integrates perfectly with 3rd-party systems to manage stock, time & attendance, restaurant reservations, kitchen displays and digital signage, all of which can be built into a universal solution. TISSL recently launched its fully-integrated smartphone and tablet PC App for ordering and payment, the revolutionary next step in restaurant technology.
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Source:TISSL Limited
Email:***@romainconsulting.co.uk
Tags:TISSL, Pos, Technology, Ipos, New York Office
Industry:Computers, Technology
Location:New York City - New York - United States
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