How Agile is Your Enterprise Customer Experience? – Intense Technologies Webinar

HYDERABAD, India - Dec. 16, 2013 - PRLog -- Hyderabad - India, December 16, 2013

Enterprise software products company, Intense Technologies Limited (http://intense.in/) (BSE: INTENTECH, 532326 (http://www.bseindia.com/stock-share-price/intense-technologies-ltd/intense-tech/532326/)) will host a path-breaking Webinar – Delivering Agile Customer Experience in the Nexus era – on 17^th December, 2013, 11.30 am (GMT). Presented by Srinivas Tangirala, Senior Vice President – Product Management Group, the Webinar focus is about leveraging intelligent technologies available today, to offer “agile” customer experience, in a world where power of communications have shifted from the sender to the recipient.

“While enterprises are dealing with situations that demand prompt service delivery and customer experience innovation to survive, their customers on the other hand are becoming increasingly sophisticated, informed and adaptable intelligent solutions.” Srinivas, Sr.VP Intense Technology says “Enterprises are aware of the highly demanding nature and specific needs of these customers; but are grappling with technology and business challenges that can solve these aspirations.”

“With plummeting service costs resulting in reduced margins and shrinking profitability, enterprises are forced to continuously improvise on ways and means to better serve their customers; right from on-boarding them to engaging them. The need of the hour is for enterprises to maximize every customer touch point as an opportunity – to deliver an agile customer experience." Srinivas, adds.

Srinivas Tangirala is a proven leader with 20+ years of experience in Enterprise Software products development – design, architecture, planning and execution on varied technologies – Java, .NET, Web and mobile technologies across the Telecom, BFSI, Retail, Healthcare and Utilities domains.

To attend the webinar - http://intense.in/webinar.asp