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Follow on Google News | Watson Realty Corp. congratulates recent LeadingRE Institute 2.0 graduatesThe certifications and designations earned include LeadingRE Sales Specialist (LSS), LeadingRE Service Expert (LSE), and LeadingRE Relocation Specialist (LRS). LSS certifications were awarded to 23 employees, 38 individuals received LSS certification and 8 people received the LRS designation. The LSS and LSE certification and designation series requires the completion of 12 courses in the program. The LSS course aims to strengthen and polish foundational sales skills. The LSE program’s content focuses on areas having to do with the customer experience such as customer expectations, gratitude, communication, active listening, making a difference, and accountability, to name a few. The LRS designation requires the completion of 11 courses and focuses on referral and relocation industry practices. Some of the LRS courses are relocation orientation, relocation management, corporate inventory listings and understanding the transferee. Completion of these courses demonstrates an ongoing commitment to providing excellent and outstanding customer service, increasing sales performance, providing expertise relocation services and leadership excellence. In addition to trusted referrals, members of the network provide exceptional marketing advantages and knowledge to their buyers and sellers. Watson Realty Corp.™ is honored to be a founding member of LeadingRE and a three-time recipient of the network’s highest honor, the Diamond Award. End
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