Follow on Google News News By Tag Industry News News By Place Country(s) Industry News
Follow on Google News | Message Technologies, Inc. Opens New Facility in Tampa, Florida To Support Cloud-Based IVR DemandMessage Technologies, Inc (MTI), a leading provider of hosted Interactive Voice Response (IVR) systems, announced today the formal opening of its new hosting facilities in Tampa, Florida.
By: Message Technologies Similar to all other MTI facilities, the IVR platform in Tampa is built entirely on IETF and W3C standards which include popular standards such as SIP and VoiceXML. The addition of the Tampa facility enhances MTI’s ability to provide superior managed IVR and contact center solutions as well as disaster recovery and avoidance services for their IVR customers. MTI’s approach to N+1 redundancy at every level provides unequaled reliability and scalability in the cloud. “The Tampa data center deployment was the next logical step in response to the growing demand for IVR as a service,” says Justin Simkavitz, President, Message Technologies, Inc. “The addition of Tampa means we can now provide our customers with additional services and we can use the capacity to continue our expansion. Given the market demand for cloud based IVR, we've outgrown our existing facilities and as a result we needed additional redundancy and capacity to handle the company’s growth for at least the next two years.” The additional data center coupled with MTI’s professional services team and unsurpassed experience will provide MTI with even greater resources to help companies design an effective business continuity strategy for their IVR systems. Message Technologies, Inc. (MTI) is an Atlanta-based industry leader providing best of class, standards based, interactive voice response (IVR) technologies with full-service IVR hosting. Since 1982,its mission has been to provide innovative and affordable cloud-based communication services that deliver maximum customer satisfaction. Visit the company online at http://www.messagetech.com. Toll-Free:1- End
Account Email Address Account Phone Number Disclaimer Report Abuse
|
|